Workday Performance Management Specialist

CE Back Office; Greater London, London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading international law firm is looking for a Performance Management Specialist to enhance their Workday Performance Management module. This role involves collaborating with various stakeholders, configuring the system, and ensuring compliance with HR policies. The ideal candidate will act as a subject matter expert and provide support for performance-related issues, ensuring alignment with legal and cultural requirements across jurisdictions.

Qualifications

• Experience with performance management systems.
• Strong understanding of HR policies and compliance.

Responsibilities

• Collaborate with stakeholders to gather requirements for performance management.
• Support configuration and testing of Workday’s Performance Management module.
• Assist in training and support for HR teams.

Skills

Collaboration

Analysis

User Acceptance Testing

Problem Solving

Tools

Workday

Job description

Performance Management Specialist

We are seeking a highly skilled Performance Management Specialist to support the global implementation, configuration, and continuous enhancement of Workday’s Performance Management module within a top-tier international law firm.

System Requirements & Design

• Collaborate with HR, Talent, IT, and business stakeholders to gather and analyze requirements for performance management in Workday.
• Define and document functional and technical specifications for performance review cycles, goal-setting processes, continuous feedback, calibration, and talent assessments.
• Partner with Workday implementation teams and third-party vendors to design and configure the performance management module to meet firm-wide and regional requirements.
• Ensure the system design accommodates legal and cultural variations across jurisdictions (US, UK, EMEA, APAC).

Workday Configuration & Testing

• Support configuration activities including review templates, workflows, eligibility rules, security, and notifications within Workday.
• Lead and participate in user acceptance testing (UAT), regression testing, and defect management.
• Create and maintain test cases, scripts, and documentation.

Change Management & Support

• Assist in the development and delivery of training materials and support resources for HR teams, managers, and employees.
• Act as a subject matter expert and first line of support for Workday performance issues, collaborating with the HRIS and IT teams to resolve.
• Monitor system performance and suggest improvements to enhance user experience and effectiveness of performance processes.

Governance & Compliance

• Ensure alignment with internal HR policies and external legal/regulatory requirements.
• Support data governance and ensure data integrity related to performance records and processes.

Stakeholder Engagement

• Act as a key liaison between the global HR function and IT regarding performance management systems.
• Engage with legal professionals and leadership to tailor performance processes to practice group needs and strategic goals.