Workday Engagement Manager

JR United Kingdom; Cheltenham; Remote; GBP 60,000 - 80,000; Full time

Job summary

Une entreprise partenaire de Workday recherche des managers d'engagement expérimentés pour diriger l'implémentation de solutions Workday. Ce rôle implique une gestion approfondie des projets, de la planification à la satisfaction client, en passant par une collaboration avec des équipes fonctionnelles et techniques. Les candidats doivent avoir une expertise en HCM ou Finances, des compétences en gestion et la capacité de travailler avec divers groupes d'intérêt.

Qualifications

• Expérience avérée en gestion d'implementations Workday.
• Capacité à gérer plusieurs projets simultanément.
• Excellentes compétences en communication et en gestion de la relation client.

Responsibilities

• Gérer l'implémentation complète des programmes Workday à l'échelle mondiale.
• Servir d'interface principale entre les équipes fonctionnelles et techniques et le client.
• Définir les objectifs, les résultats, les jalons et les délais avec le client.

Skills

Project planning

Commercial management

Customer satisfaction

Domain expertise (HCM, Financials, Payroll)

Job description

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The Planet Group has recently been engaged by an established Workday partner to secure two Certified Engagement Managers on a contract basis (initially 3 months). The roles can be based in the UK or Europe and offer remote working.

Role Overview:

As a Workday Engagement Manager, you will be responsible for managing the successful implementation of Workday solutions for customers. This involves working closely with customer business teams and internal delivery teams to define and deliver solutions that are fit for purpose and commercially viable. You will take accountability for the entire delivery lifecycle alongside sales and capability Solution Architects. Your responsibilities include project planning, resourcing, milestone tracking, commercial management, and ensuring customer satisfaction. Typically, you will manage either one large, complex project or multiple smaller projects.

Responsibilities:

• Manage the implementation of global Workday programmes from pre-sales through implementation to handover to Application Management Services (AMS).
• Serve as the key client interface between functional and technical teams and the client.
• Provide domain expertise (HCM, Financials, Payroll, or relevant Workday capabilities) to offer functional insight and thought leadership.
• Oversee all aspects of project delivery, including planning, resourcing, milestone tracking, commercial management, and customer satisfaction.
• Lead and support blended teams of colleagues, client, and partner resources to share knowledge and develop an integrated delivery approach.
• Define objectives, outputs, milestones, and timescales with the client, along with associated contract and commercial terms.
• Identify requirements, business processes, application configurations, testing plans, and other artifacts to ensure shared understanding and facilitate knowledge transfer.
• Create well-structured and accurate deliverables and present them to client steering groups to secure approval and agreement.

#TECH #Workday

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