Work Co-ordinator

ctrg; Preston; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic employment agency in Preston is looking for a full-time Work Co-ordinator to manage logo requests and provide administrative support. The position offers a competitive pay rate of £12.21 per hour and typical working hours from 08:30 to 17:00, Monday to Friday. Candidates should possess good communication and problem-solving skills, along with proficiency in MS Office. Benefits include discounted food access through partnerships and a flexible pay system to manage earnings effectively.

Benefits

Discounted food access via Company Shop

Flexible Pay Employer with Wagestream

Qualifications

• Proficient with MS Word, Excel, and Outlook.
• Good verbal and written communication skills.
• Attention to detail and problem-solving skills.

Responsibilities

• Distribute logo requests to Digitising Team members.
• Process urgent requests and escalate customer complaints.
• Provide administration support to ensuring smooth operations.

Skills

Good communication skills

Good telephone manner

Attention to detail

Tools

MS Word

MS Excel

MS Outlook

Job description

ctrg has an exciting opportunity to work as a Work Co-ordinator in Preston, PR2 9ZD

Your Pay rate as full time work Co-ordinator:

You will be paid £12.21

Typical working hours as a full time Work Co-ordinator:

5 days a week from 08:30 until 17:00

Key Responsibilities:

• Distribute logo requests to Digitising Team members. Assessing requests in order to allocate to the most appropriate team member.
• Process urgent requests where these would be missed systemically.
• Identify any duplicate requests or emails and take relevant action
• Identify and escalate any customer complaints to Team Leader
• Proactively contact internal customers to reduce delays with order processing
• Provide administration support to the Digitising and Customer Service teams to ensure the smooth operation of the processes.
• Ensure the operation key performance indicators (KPI's) are recorded promptly.
• Take a lead in monitoring and co-ordinating 5S and quality departmental inspections. Develop a plan to address any actions required.
• Maintain and report on the team's standard operation procedures (SOP's) and training matrix ensuring all data is up to date.
• Develop good working relationships with internal stakeholders to ensure good two way communication
• Maintain all Digitising daily and monthly reports

Knowledge & Experience:

• Good communication skills (verbal and written) and problem solving skills
• Good telephone manner
• Good verbal and written English
• Proficient with MS word, excel and outlook
• Wilcom embroidery software training will be provided
• Attention to detail

Location: Preston, PR2 9ZD

ctrg has partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price.

We are a Flexible Pay Employer that offers Wagestream. The money management app lets you choose when to get paid, put money aside each month, get discounts on your shopping, check your benefits entitlement, and much more.

We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex, and sexual orientation.

Apply now to become a full time Work Co-ordinator!

ctrg limited is acting as an employment business in relation to this vacancy.