This Work and Health Coach post sits within WorkWell, a new service run by Conexus Healthcare CIC and based at Sandal Castle Medical Centre. The work is one-to-one support for people with a health condition, from assessment and action planning to career advice and workplace adjustments. Coaches manage their own caseload and split time between home working, local hubs and community venues. Formal qualifications are not required, but a DBS check and a full UK driving licence, or another way to travel for work, are needed.
What the job involves
- Carry out a work and health assessment with each participant and agree an action plan
- Give one-to-one, personalised support to people joining the WorkWell programme
- Offer career and employment guidance
- Help participants identify workplace adjustments
- Refer or signpost people to health, wellbeing and community services
- Manage own caseload
- Keep accurate, up-to-date records to meet service targets and report on outcomes
- Build working relationships with GP practices, employers, jobcentres and voluntary and community groups
- Deliver support face to face, online and by phone from home working, local hubs and community venues
What’s required
Qualifications
- Willingness to complete Personalised Care Institute accredited Health and Wellbeing Coaches / Social Prescribing Level 3 training
- Willingness to complete mandatory Conexus Healthcare training
Experience
- One-to-one coaching, advising, guiding or supporting experience
- Examples include career advice, health or mental health support, employability programmes, or workplace coaching or mentoring
Skills & knowledge
- IT skills, including Microsoft Office and online case management systems
- Report writing
- Networking
- Data handling
- Good time management and organisation
Checks & eligibility
- Willingness to complete a Disclosure and Barring Service check
- Full UK driving licence and business insurance, or another way to travel for work
Other
- Empathy towards other people's situations and experiences
- Ability to build rapport with people from diverse backgrounds
- Ability to work alone and adapt approach to each participant
- Confidence discussing health and health-related issues
Nice to have
- Level 3 social prescribing or coaching qualification
- Evidence of CPD against the NHS England workforce development framework for Health and Wellbeing Coaches
- Health coaching experience
- Caseload management and experience of working to targets
- Stakeholder management and experience in health or employment services
- Knowledge of health and wellbeing support in Wakefield and the local labour market
- Knowledge of employment law and of common health conditions in the workplace
- Lived experience of how a health condition affects work
What’s offered
- Salary rising from £31,087 to £35,212 as advanced competencies are met
- Flexible hours between 8am and 6pm, Monday to Friday, with part-time hours pro rata
- NHS or NEST Pension Scheme
- 27 days annual leave plus bank holidays, rising to 33 days after 10 years' service
- Option to buy and sell annual leave
- Hybrid working, with a laptop and mobile phone
- Company sick pay and maternity and other family leave pay, subject to service
- Training and development