Woodworking Tech Support & Installations Specialist

Häfele UK Ltd; Nottingham; On-site; GBP 41,501 - 50,724; Full time

Benefits offered by this job

Health Cash plan

23 days holiday + 8 bank holidays

Employee Assistance Programme

24/7 GP phone service

Cycling scheme for new bikes

Volunteering days

Job summary

Häfele UK Ltd is seeking a Technical Support Technician to join their Nottingham team on a full-time basis. This role involves providing hands-on technical support and guidance to customers as well as internal teams, making it ideal for candidates with a background in joinery or woodworking.

The position offers a competitive salary of £46,113 plus potential bonuses, along with various benefits including a health cash plan, holidays, and professional development opportunities.

Qualifications

• Strong technical understanding of furniture fittings
• Ability to balance workshop-based tasks with occasional travel
• Full UK driving licence required

Responsibilities

• Provide technical support and troubleshooting
• Support Area Sales Managers with product specifications
• Deliver product training to customers and colleagues

Skills

Technical support

Customer interaction

Problem-solving

Communication skills

Knowledge of furniture fittings

Education

Background in woodworking, joinery, or carpentry

Tools

Salesforce

SAP

Microsoft Office

Job description

Häfele UK Ltd is seeking a Technical Support Technician to join their Nottingham team on a full-time basis. This role involves providing hands-on technical support and guidance to customers as well as internal teams, making it ideal for candidates with a background in joinery or woodworking.

The position offers a competitive salary of £46,113 plus potential bonuses, along with various benefits including a health cash plan, holidays, and professional development opportunities.