Women Prison Custody Officer — Training & Impact

Sodexo; Ashford; On-site; GBP 40,000 - 41,000; Full time

Benefits offered by this job

Nine-week training programme

Job summary

Sodexo Justice Services is seeking a Prison Custody Officer at HMP Bronzefield in Ashford. The role focuses on balancing care with safety, supervising routines and supporting women through education and rehabilitation. The position offers a nine-week local training programme and opportunities to advance within a supportive team.

Starting salary includes London Weighting and rises with service. The role welcomes candidates from varied backgrounds and emphasizes empathy, integrity and clear

Qualifications

• 18+ age required.
• Sponsorship not available for this position.
• Women-leaning role, inclusion of female applicants encouraged.

Responsibilities

• Supervise daily routines, activities and prisoner movements.
• Build trust through fair, consistent and respectful communication.
• Support women to engage with education, training and rehabilitation.
• Act as a Key Worker, encouraging progress towards individual goals.
• Recognise concerns about safety or wellbeing and respond appropriately.
• Manage challenging situations calmly, using approved techniques when required.
• Keep accurate records and work closely with colleagues and partner agencies.

Skills

Empathy

Integrity

Clear communication

Resilience

Teamwork

Job description

Sodexo Justice Services is seeking a Prison Custody Officer at HMP Bronzefield in Ashford. The role focuses on balancing care with safety, supervising routines and supporting women through education and rehabilitation. The position offers a nine-week local training programme and opportunities to advance within a supportive team.

Starting salary includes London Weighting and rises with service. The role welcomes candidates from varied backgrounds and emphasizes empathy, integrity and clear