Prison Offender Manager - HMP Bronzefield

Sodexo; Greater London; On-site; GBP 34,000 - 39,000; Full time

Benefits offered by this job

Sodexo retirement plan

Discounts across 1,900 brands

Gym discounts

Employee Assistance Programme

Job summary

Sodexo is seeking a Prison Offender Manager at HMP Bronzefield, Middlesex. You will manage a caseload of women in custody, conducting risk assessments and coordinating resettlement support to reduce reoffending.

The role involves multi-agency collaboration, delivering structured, high-quality case management and ensuring compliance with policies and safeguarding public protection. London weighting applies.

Qualifications

• Experience in custodial settings or offender management preferred.
• Ability to build professional relationships with residents and partners.
• Strong analytical skills to assess information and risks.
• Excellent written and verbal communication for reports.
• Well-organised with ability to manage a busy caseload and deadlines.
• Ability to work independently and as part of a multidisciplinary team.

Responsibilities

• Manage a caseload of 40–60 women in custody with structured support.
• Conduct case management and sentence planning, review progress.
• Perform risk assessments (OASys) and inform risk management.
• Support resettlement and rehabilitation through housing, work, education.
• Contribute to MAPPA, parole, HDC, ROTL processes.
• Coordinate multi-agency interventions with probation and partners.
• Complete Part 1 BCST for new residents.
• Maintain accurate records and ensure policy compliance.

Skills

Case management

Risk assessment

Communication

Analytical thinking

Public protection

Teamwork

Independent working

Resettlement knowledge

Education

Relevant degree or vocational qualification

Job description

Location: HMP & YOI Bronzefield, Ashford, Middlesex
Hours: 37.5 hours per week, Monday to Friday
Salary: £34,236.73 per annum + £3,724.29 London Weighting Allowance
Total annual salary: £37,961.02 per annum

Make a difference. Change lives. Protect the public.

Are you passionate about supporting women to make positive changes in their lives and build a better future? Do you have the skills to assess risk, build professional relationships and support individuals to reduce reoffending?

We are looking for a motivated and committed Prison Offender Manager to join the Integrated Offender Management Unit (IOMU) at HMP & YOI Bronzefield. This is an opportunity to play a vital role in supporting women in custody, managing risk and helping them prepare for a safe and successful return to the community.

Working as part of a dedicated team, you will help women address the underlying factors contributing to their offending, access appropriate support and interventions, and make meaningful progress towards their sentence plan objectives.

About HMP Bronzefield

HMP Bronzefield is a closed local prison and the largest women's prison in the UK and Europe. We are committed to delivering high-quality, needs-led services that support women to make positive and lasting changes to their lives.

We care for around 14.5% of the national female prison population, including mothers with babies, young offenders, women serving a range of sentence lengths, foreign nationals and women on remand. Our focus is on rehabilitation, wellbeing and providing the right support to help women build a more positive future.

The prison provides a range of facilities and services, including residential units, a healthcare centre, gym, library, workshops, visits hall, chaplaincy and kitchen. As part of our team, you will contribute to an environment that promotes safety, dignity, rehabilitation and successful resettlement.

What you'll do

As a Prison Offender Manager, you will manage a caseload of approximately 40-60 women in custody, providing structured support, guidance and motivation throughout their sentence.

Your key responsibilities will include:

• Case management and sentence planning: Build professional, supportive relationships with residents, regularly reviewing progress and encouraging positive behavioural change.
• Risk assessment and management: Complete OASys assessments, sentence plans and other risk assessments to identify criminogenic needs, assess risk of harm and inform effective risk management.
• Resettlement and rehabilitation: Support women to address barriers to successful resettlement, including accommodation, employment, education and other factors linked to reducing reoffending.
• Public protection: Prepare reports and contribute to MAPPA meetings, parole processes, Home Detention Curfew (HDC), Release on Temporary Licence (ROTL) and other relevant custodial procedures.
• Multi-Agency working: Work collaboratively with probation services, prison departments, voluntary organisations and community partners to coordinate interventions and support positive outcomes.
• Reception and screening: Complete Part 1 of the Basic Custody Screening Tool (BCST) for newly received residents.
• Accurate record keeping: Maintain timely and accurate records, assessments, reports and case management information, ensuring compliance with relevant legislation, policies and procedures.

You will also contribute to team meetings, public protection discussions and performance targets, helping to ensure residents receive a consistent, high-quality service.

What we're looking for

We are seeking someone who can combine professionalism, empathy and sound judgement with a strong commitment to public protection and rehabilitation.

You will have:

• The ability to build effective, professional relationships with residents, colleagues and external partner agencies.
• Strong analytical skills, with the ability to assess information, identify patterns in offending behaviour, evaluate risk and make defensible decisions.
• A non-judgemental understanding of the complex experiences and social challenges that can affect women in custody and their ability to resettle safely.
• Excellent written and verbal communication skills, including the ability to produce clear, accurate and professional reports.
• Strong organisational skills, with the ability to manage a busy caseload, prioritise competing demands and meet deadlines.
• The confidence to manage challenging or abusive behaviour while remaining calm, professional and consistent.
• The ability to work independently and collaboratively as part of a multidisciplinary team.
• An understanding of the pathways to reducing reoffending for women.

Experience in a custodial setting, probation, offender management, risk assessment or a related support service would be advantageous. Experience gained through voluntary work or the third sector is also valuable. A relevant degree or vocational qualification would be desirable.

What we offer

Working with Sodexo is more than a job; it's a chance to be part of something greater.

You’ll belong to a company and team that value you for who you are. You’ll act with purpose, make a difference through your everyday actions and have the opportunity to thrive in your own way.

We offer 20+ Sodexo benefits to support your wellbeing, development and everyday life, including:

• A Sodexo retirement plan.
• Discounts across more than 1,900 brands when shopping online.
• Gym discounts to help you maintain a healthy lifestyle.
• A confidential, 24/7 Employee Assistance Programme, providing independent support when life presents challenges, including emotional support, legal advice and financial guidance.

For further details about our Sodexo benefits, please refer to the attached benefits information.

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.

As a global leader in services that improve quality of life, we operate in 55 countries, serving more than 100 million consumers every day through our combination of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.

We are committed to building a workplace for the future, promoting equal opportunities and celebrating diversity. We want everyone to feel welcome, be themselves and have the opportunity to be the best version of themselves. We recognise that diversity and inclusion are an ongoing journey and welcome applications from candidates from underrepresented backgrounds.

Sodexo is a Disability Confident Leader employer. We are committed to changing attitudes towards disability and ensuring disabled people have the opportunity to fulfil their aspirations. We operate a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the role.

Ready to be part of something greater?

If you are organised, resilient, compassionate and motivated to make a meaningful difference, we would love to hear from you.

Join us at HMP Bronzefield and help women address the challenges behind their offending, work towards lasting change and build safer, more positive futures.