Windows Engineer (DV Cleared)

Lorien; Stevenage; Presencial; GBP 50.000 - 70.000; Jornada completa

Descripción de la vacante

Lorien is seeking two experienced Windows Engineers to join a highly secure Digital Excellence function in Stevenage. You will operate across Windows Server, AD, and workplace tech within restricted environments, maintaining operational excellence and supporting critical IT services.

Ideal candidates hold current DV clearance and can work on-site. The role covers Tier 2/3 support, incident resolution, and collaboration with service teams to improve security and performance.

Formación

• DV clearance is essential or a current DV candidate is eligible.
• Experience across both infrastructure and end-user devices in secured environments.
• Strong analytical and troubleshooting skills with attention to security policies.

Responsabilidades

• Provide BAU support, admin, and CM for Windows infra and workplace devices.
• Plan maintenance, upgrades, and patching across secure networks.
• Act as Tier 2/3 support for Windows incidents and requests.
• Investigate complex issues and perform root cause analysis.
• Maintain documentation, asset registers, and knowledge base articles.

Conocimientos

Windows Server

Windows Operating Systems

Active Directory

Storage Solutions

Networking Principles

Incident Management

Troubleshooting

Documentation

Descripción del empleo

Our client is seeking two experienced Windows Engineers to join a highly secure Digital Excellence function delivering critical IT services across restricted and classified environments.

This is an exciting opportunity for DV-cleared professionals who enjoy working across both infrastructure and workplace technologies within complex Windows environments. You will play a key role in maintaining operational excellence, resolving technical issues, supporting system improvements, and ensuring the continued security and performance of critical services.

Key Responsilbilities

• Provide BAU support, administration, and configuration management across Windows infrastructure and workplace environments.
• Plan and coordinate maintenance activities, upgrades, and patching across secure networks.
• Implement changes to Windows environments while minimising operational disruption.
• Act as Tier 2 and Tier 3 support for Windows-related incidents and service requests.
• Investigate, troubleshoot, and resolve complex technical issues within agreed SLAs.
• Conduct root cause analysis on recurring incidents and support long-term remediation activities.
• Maintain technical documentation, asset registers, and knowledge base articles.
• Monitor infrastructure health, alerts, backups, performance, and security.
• Support compliance with security policies and best practice.
• Collaborate with technical managers, service teams, and third-party suppliers.
• Participate in service reviews, continuous improvement initiatives, and cross-functional projects.

We're looking for a strong Windows generalist with hands-on technical expertise across:

• Windows Server
• Windows Operating Systems
• Desktop Applications
• Active Directory and Access Management
• Storage solutions
• Infrastructure and workplace technologies
• Networking principles and troubleshooting
• Incident management and problem resolution
• Documentation and process improvement
• Candidates must be comfortable operating across both infrastructure and end-user workplace environments and possess excellent troubleshooting and analytical skills.

Security Requirements

• Current DV Clearance is essential
• UK Eyes Only (UKEO) environment
• Due to the nature of the work, this role is 100% site-based in Stevenage.