Wildlife Education Team Lead

Chessington World of Adventures Resort; Ewell; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Merlin Annual Passes

Merlin Magic Pass

Company bonus

Private pension scheme

LEGO discount

Shop & restaurant discounts

Training & development

Many more…

Job summary

Chessington World of Adventures Resort is seeking a Zoo Experience & Education Team Leader to guide a team of Zoo Hosts and deliver engaging educational experiences for guests. You will work closely with the Zoo Education & Experience Supervisor to manage day-to-day activities and ensure high standards of guest service.

The role emphasizes wildlife education, health and safety, and creating memorable visitor experiences through engaging talks and activities.

Qualifications

• Passion for wildlife, conservation and public education.
• Experience leading teams in guest-facing environments.
• Excellent communication and ability to present to groups.
• Strong people leadership and feedback skills.
• Organised, proactive and safety-minded.
• Experience creating educational content is a plus.

Responsibilities

• Lead and develop a team of Zoo Hosts for engaging experiences.
• Support day-to-day operation of guest-facing activities.
• Coordinate resources and drive department-wide excellence.
• Deliver exceptional guest experiences and education messaging.

Skills

Wildlife education

Leadership experience

Guest engagement

Communication skills

Public speaking

Team coaching

Organisational skills

Health and safety

Job description

Chessington World of Adventures Resort is seeking a Zoo Experience & Education Team Leader to guide a team of Zoo Hosts and deliver engaging educational experiences for guests. You will work closely with the Zoo Education & Experience Supervisor to manage day-to-day activities and ensure high standards of guest service.

The role emphasizes wildlife education, health and safety, and creating memorable visitor experiences through engaging talks and activities.