Wholesale Account Executive

Four Seasons Recruitment Ltd; Greater London; Presencial; GBP 38 000 - 40 000; Tempo integral

Resumo da oferta

Four Seasons Recruitment Ltd is partnering with a luxury womenswear designer to recruit a Wholesale Account Executive for EMEA & APAC markets based in London. You will manage day-to-day wholesale accounts, coordinate orders, pricing, and delivery with international partners, while ensuring excellent client service.

The role demands strong organisation, attention to detail, and advanced Excel skills to analyse sell-through, orders, and receivables.

Qualificações

• Two years' experience in wholesale, sales administration or account management within luxury fashion.
• Strong organisational skills, accuracy and ability to manage multiple accounts and deadlines.
• Advanced Excel skills are essential.
• Experience with international accounts is preferred.
• Proactive, solutions-oriented mindset for payment conversations and issue resolution.

Responsabilidades

• Act as day-to-day contact for wholesale accounts, providing responsive support.
• Manage orders from showroom through shipment, including pricing and terms checks.
• Coordinate delivery windows with logistics and respond to shipment issues.
• Collaborate with Finance on invoices, credits and payment follow-ups.
• Support in-season trading with stock data and reorder opportunities.
• Prepare weekly reports on sales, orders, shipments and receivables.
• Support showroom activities and order capture for campaigns.
• Maintain accurate client master data and account setup in systems.

Conhecimentos

Excel (Advanced)

Organisational skills

Numerical skills

Proactive / solutions-oriented

Multi-account management

Payment discussions

Ferramentas

JOOR

Zedonk

Internal trackers

Descrição da oferta de emprego

Wholesale Account Executive - EMEA & APAC

Location: London

Salary: £38-40,000 per annum (depending on experience)

The Opportunity

Four Seasons Recruitment are working with an exceptional and internationally acclaimed, luxury women’s wear designer, who are looking for a highly organised, proactive and commercially minded Wholesale Account Executive to join their fast-paced and agile Wholesale team, supporting EMEA and APAC markets.

This is a hands-on role responsible for the day-to-day management and operational execution of wholesale business across the regions, working closely with international accounts and internal teams to ensure a seamless customer experience.

About the Role

Account Management & Administration

• Act as the day-to-day contact for assigned wholesale accounts, providing responsive, professional and client-focused support.
• Manage client requests and ensure timely follow-up on reorders, cancellations, order swaps, returns, special orders and account documentation.
• Maintain clear communication with clients, ensuring outstanding actions are tracked and resolved.

Order & Lifecycle Management

• Manage seasonal wholesale orders from showroom through to shipment, ensuring accurate and timely processing.
• Enter and validate orders, reconcile customer purchase orders against internal records, and verify pricing, commercial terms and delivery windows.
• Process order amendments and issue order confirmations within agreed deadlines.
• Maintain accurate order books, account records and internal systems.

Delivery & Logistics Coordination

• Monitor orders and shipments against agreed delivery windows, proactively identifying potential delays or issues.
• Work closely with Logistics, warehouse teams and clients to resolve shipping blocks, missing documentation, short shipments, delivery discrepancies, cancellations and returns.
• Provide clear and timely updates to clients and internal stakeholders to ensure issues are resolved efficiently.

Invoicing, Credit Control & Payment Follow-up

• Partner with Finance to monitor invoices, pro formas, credit notes, deductions and outstanding account balances.
• Support account reconciliations and investigate payment discrepancies.
• Escalate payment risks and unresolved issues promptly.

In-Season Trading & Account Support

• Collect and monitor sell-through and stock data to support account performance and trading decisions.
• Identify potential reorder and stock-swap opportunities.
• Coordinate returns to vendor (RTVs), special orders, consignment activity, markdowns and end-of-season returns, where applicable.

Reporting & Operational Controls

• Prepare and maintain accurate weekly reports covering sales, open orders, shipments, cancellations, returns, sell-through and receivables.
• Identify and flag delivery, payment and account risks at an early stage.
• Keep internal trackers, reporting tools and systems accurate and up to date.

Showroom & Market Support

• Support seasonal showroom and selling campaigns, including client scheduling, appointment coordination, order preparation, line sheets and order capture.
• Assist with post-market follow-up, ensuring all orders are reviewed, confirmed and communicated within agreed deadlines.

Systems & Account Set-up

• Maintain accurate client master data, pricing, shipping details, contact information and commercial terms across JOOR, Zedonk and internal trackers.
• Support new account onboarding and ensure all necessary operational and system set-up is completed accurately.

About You

• At least two years' experience in wholesale, sales administration or account management within luxury or premium fashion. Exposure to international accounts is preferred.
• Exceptional organisational skills, accuracy and follow-through, with the ability to manage multiple accounts and competing deadlines effectively.
• Strong numerical skills and confidence working with sales, sell-through, order and receivables data. Advanced proficiency in Excel is essential.
• A proactive, solutions-oriented mindset, with the confidence to manage sensitive operational issues and payment conversations professionally.
• The ability to take responsibility for tasks and issues from initial enquiry through to resolution in a fast-paced, seasonal environment.