Wholesale Account Assistant

Jaded London Limited; Greater London; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

50% Employee Discount

24 days holiday per year (plus bankhol

A paid day off on your birthday

A paid moving day per year

Hybrid Working Arrangements - 1 dayper

Pension Scheme

Bonus Scheme

Employee Assistance Programme for you

£500 employee referral bonus scheme

Local Business Discounts (cafés, f it,

North-West London office location next

Casual office dress code

Fully-stocked kitchens and fridges

Regular Office Social Events

Job summary

Jaded London Limited is seeking a Wholesale Admin Support to assist the Head of Department and Wholesale Account Manager in driving the sales process for our wholesale customers. The role focuses on smooth operation of partnerships, order entry, line sheet creation, and timely delivery coordination.

The ideal candidate will have 1–2 years in wholesale, strong Excel skills, and a proactive, detail-oriented approach.

Qualifications

• 1-2 years’ experience in a wholesale environment.
• Experience working with wholesalers including Zalando/Urban/US Dept Stores is preferred.
• Excellent Excel skills.
• Flexible work approach with strong communication and ability to liaise with all departments.
• Accurate with great attention to detail.
• Ability to remain calm under pressure, manage multiple projects and meet tight deadlines.
• Strong administrative and organisational skills, and a proactive problem-solver.

Responsibilities

• Assist in all aspects of the smooth running of wholesale partnerships.
• Support creating Line sheets – per order, per customer.
• Check and enter orders in the company system.
• Confirm delivery windows with Production and follow up on delays with the Manager.
• Highlight order changes and communicate customer changes before orders are confirmed.
• Wholesale Samples management and analysis of sell-through reports.
• Review customer sites and provide feedback.
• Assist in preparing for wholesale meetings and supporting the Manager.

Skills

Excel

Job description

Reports to:

Wholesale Account Manager

Role overview:

To support the Head of Department and Wholesale Account Manager in managing the sales process to wholesaler customers.

Responsibilities and Duties:

• Assist in all aspects of the smooth running of wholesale partnerships.
• Support creating Line sheets – per order, per customer.
• Check and enter orders in company system.
• Confirm delivery windows with Production – follow up with Manager if delays.
• Highlight Order changes.
• Communicate with customers changes before orders are confirmed.
• Wholesale Samples management.
• Analysing sell through reports.
• Look at customer sites and critique.
• Support Manager with preparing for wholesale meetings.

• Minimum 1-2 years’ experience in a Wholesale environment.
• Previous experience working with wholesalers including Zalando/Urban/US Dept Stores.
• Excellent Excel skills.
• Flexible work approach, great communication skills and able to liaise with all departments.
• Accuracy with great attention to detail.
• Ability to remain calm under pressure, managing multiple projects and working to tight deadlines.
• Excellent administration and organisational skills, a keen problem-solver.

• 50% Employee Discount
• 24 days holiday per year (plus bank holidays)
• A paid day off on your birthday
• A paid moving day per year
• Hybrid Working Arrangements - 1 day per week WFH after 6 month probation
• Pension Scheme
• Bonus Scheme
• Employee Assistance Programme for you and your family
• £500 employee referral bonus scheme
• Local Business Discounts (cafés, fitness, beauty etc)
• North-West London office location directly located next to good transport links
• Casual office dress code (your style of dress is up to you, wear what you feel best in)
• Fully-stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies)
• Regular Office Social Events (e.g. payday socials)