Whole-Family Early Help Key Worker

Croydon Council; Greater London; On-site; GBP 42,000 - 43,000; Full time

Job summary

Croydon Council in Croydon is seeking a dedicated family support worker to join our permanent team. The role is 36 hours per week, Grade 8, offering a competitive salary and excellent benefits. You will deliver whole family assessments and coordinate with health, education and third sector services to support families in need.

As a keyworker you will manage a caseload, work within a Team Around the Family framework, and ensure outcomes-based plans are progressed with supervisory support.

Qualifications

• Experience of undertaking effective decision making that leads to improved outcomes and reduces the risk of safeguarding issues.
• Knowledge and understanding of systemic and strengths-based approaches
• Extensive knowledge about the wide range of Early Help support available across the continuum of need ranging from universal through to targeted services.
• Thorough knowledge and understanding of the research and evidence in relation to child development including issues affecting babies, children and young people’s vulnerability and resilience or sound knowledge in relation to the research.
• Knowledge of statutory services and relevant children’s legislation including a high awareness of child protection and safeguarding thresholds, indicators of need and procedures.

Responsibilities

• Deliver whole family assessments and interventions using a Team Around the Family framework and regular review processes.
• Coordinate access to community services including health, education and third sector provisions.
• Provide support through management oversight and safeguarding guidance to progress outcomes-based family plans.
• Maintain a mixed caseload and prioritise key work tasks while ensuring timely case progression.
• Engage with families, manage risk, and build robust relationships to support positive outcomes.

Skills

Decision making

Systemic approach

Early Help knowledge

Child development knowledge

Safeguarding knowledge

Job description

Croydon Council in Croydon is seeking a dedicated family support worker to join our permanent team. The role is 36 hours per week, Grade 8, offering a competitive salary and excellent benefits. You will deliver whole family assessments and coordinate with health, education and third sector services to support families in need.

As a keyworker you will manage a caseload, work within a Team Around the Family framework, and ensure outcomes-based plans are progressed with supervisory support.