Family Support Worker

Croydon Council; City Of London; Hybrid; GBP 42,000 - 43,000; Full time

Benefits offered by this job

Flexible working

Local government pension scheme

Generous annual leave

Job summary

Croydon Council is seeking a Family Support Worker for the Adult Transitions Team. The role supports young people and families through the transition into adulthood, acting as a bridge between services and ensuring no one falls through the gaps.

You will manage cases, collaborate with Children’s Services and SEND teams, and develop person-centred Transition Support Plans, with safeguarding and court attendance where required. Hybrid working with 36 hours a week is offered.

Qualifications

• Experience working with young people with disabilities, SEND or Care Leavers.
• Knowledge of Children’s and Adult social care legislation (Care Act 2014).
• Strong communication and ability to build trust with families.
• Excellent report writing for assessments and support plans.
• Relevant qualification in health, social care, youth work, or equivalent.

Responsibilities

• Manage a range of cases for young people and support their families through the transition into adulthood.
• Collaborate via joint working with Children’s Services and SEND teams.
• Develop comprehensive, person-centred Transition Support Plans tailored to each young person’s needs.
• Undertake regular case reviews and complete formal Adult Social Care Assessments.
• Attend Looked After Children (LAC) review meetings.
• Carry out safeguarding triage and initial information gathering to ensure young people are protected.
• Represent the service at relevant meetings with multi-agency partner services.
• Participate in and receive support to attend court hearings when required.

Skills

Experience with young people

Strong communication

Report writing

Education

Health/Social care/youth work qualification

Job description

Salary range: Grade 8 £41,511 - £43,449p.a. plus fantastic benefits

Contract: Permanent

Hours of work: 36 hours per week

Location: Croydon (3 days in office, 2 days working from home)

Family Support Worker - Adult Transitions Team

Are you passionate about supporting young people as they navigate the crucial journey into adulthood? We are looking for a dedicated and proactive Family Support Worker to join our dynamic Adult Transitions Team.

In this role, you will manage a diverse caseload of young people, providing vital support to them and their families throughout their transition period. You will act as a key bridge between services, ensuring no young person falls through the gaps.

Key Responsibilities:

• Manage a range of cases for young people and support their families through the transition into adulthood.
• Collaborate closely via joint working with Children's Services and Special Educational Needs and Disabilities (SEND) teams.
• Develop comprehensive, person-centred Transition Support Plans tailored to each young person's needs.
• Undertake regular case reviews and complete formal Adult Social Care Assessments.
• Attend and contribute to Looked After Children (LAC) review meetings.
• Carry out safeguarding triage and initial information gathering to ensure young people are protected.
• Represent the service at relevant meetings with multi-agency partner services.
• Participate in and receive support to attend court hearings when required.

What We Are Looking For (About You):

• Experience working with young people with disabilities, individuals with SEND or Care Leavers.
• Knowledge of both Children's legislation and Adult social care legislation, such as the Care Act 2014.
• Strong communication skills and the ability to build trust with families during times of change.
• Excellent report writing skills for assessments and support plans.
• A relevant qualification in health, social care, youth work, or equivalent experience.

What We Offer:

• A competitive salary up to £43,449.
• A healthy work-life balance with regular flexible working, including 2 days working from home.
• A supportive team environment with regular supervision and excellent training opportunities.
• Support and mentoring for specialized tasks like attending court hearings.
• Access to a local government pension scheme and generous annual leave.

Closing Date: Sunday, 1st November 2026.

About Us

Croydon Council's priorities

The Council balances its books, listens to residents, and delivers good sustainable services

• Get a grip on the finances and make the council financially sustainable
• Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses
• Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
• Ensure good governance is embedded and adopt best practice
• Develop our workforce to deliver in a manner that respects the diversity of our communities

Key business plan outcomes:

• Croydon is a place of opportunity for business, earning and learning
• Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
• Croydon is a cleaner, safer and healthier place, a borough we're proud to call home
• People can lead healthier and independent lives for longer
• Croydon Council's new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.

The Successful candidate will be subject to a DBS check, if the role requires one.