WFM Coordinator

Elior; Macclesfield; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Free, tasty meals

Flexible working

Generous holiday entitlement

Paid volunteer days

Career development opportunities

Pension schemes

Exclusive discounts

Job summary

A leading food service provider is seeking a WFM Coordinator in Macclesfield. This role involves managing workforce management inquiries, supporting HR data management, and collaborating with various teams. The ideal candidate should have experience in HR administration, strong attention to detail, and a proactive approach. We offer flexible working, career development opportunities, and various employee perks.

Qualifications

• Experience in HR data management or administration.
• Knowledge of HR systems (e.g., Workday, SAP, Oracle).
• Strong attention to detail and organizational skills.
• Ability to handle confidential information professionally.
• Good communication and problem-solving skills.

Responsibilities

• Manage WFM inquiries and provide support.
• Assist managers with time and attendance approvals.
• Run basic WFM reports and maintain data accuracy.
• Collaborate with HRSD, HRBPs, and Operations.
• Monitor WFM usage data for compliance.

Skills

HR data management or administration

Knowledge of HR systems

Attention to detail

Problem-solving skills

Communication skills

Tools

Workday

SAP

Oracle

Microsoft Office

Job description

WFM Coordinator – Elior

Base pay range: This range is provided by Elior. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

What you’ll be doing

As Workforce Management Coordinator, you will serve as a key point of contact for workforce management inquiries, providing support and guidance to colleagues, managers, and team leaders.

• System Admin and First Line Support: act as a point of contact for WFM-related queries, assist colleagues with downloading the Dayforce App and setting up Multi-Factor Authentication, support onboarding of new starters with correct system setup (e.g., shift templates/rotations), and escalate system issues or user problems to the WFM lead.
• Time and Attendance Checks: assist managers with approving hours, managing exceptions, and resolving queries.
• Reporting and Data Accuracy: run basic WFM reports (e.g., worked hours, absence summaries, shift coverage) and help identify data errors or gaps, performing regular data cleansing.
• Links with People Services and Operations: collaborate with HRSD, HRBPs, Payroll, and Ops Managers to align data; share updates on changes to hours, roles, or absences; assist in system rollouts, testing, or training sessions as needed.
• Usage Monitoring and Compliance: monitor WFM usage data to ensure adherence to operational processes and identify areas of non-compliance.

What can you bring

• Experience in HR data management or administration
• Good knowledge of HR systems (e.g., Workday, SAP, Oracle) and Microsoft Office
• Strong attention to detail and organizational skills
• Ability to handle confidential information professionally
• Good communication and problem-solving skills
• Basic understanding of data protection regulations (GDPR)
• Proactive and collaborative approach

Brilliant perks

• Free, tasty meals – enjoy nutritious food on us while you work
• Flexible working – including part-time roles
• Time to unwind – generous holiday entitlement and increases with service
• Leave for life’s important moments – family, personal, or unexpected events
• Volunteer days – paid volunteering time
• Room to grow – career development and learning opportunities
• Financial security – pension schemes and life assurance
• Exclusive discounts – save on entertainment, leisure, and travel

Additional notes

We welcome you to apply using the name you feel most comfortable with. No need for legal names at this stage.

Why you’ll love working here

We’re a people-first business with over 10,000 colleagues across the UK, serving a wide range of sectors. Our mission is to enrich lives everywhere, every day. 87% of our team say they’re proud to work here because they’re listened to, trusted, supported, and valued.

We hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you.

We celebrate diversity and inclusion as core to who we are. We’re committed to an environment where everyone feels seen, heard, and empowered to succeed. If you need support or adjustments during the application process, please let us know.

Ready to join us? Apply now and let’s chat!