Hospitality Manager

Lexington-Catering; Greater London; On-site; GBP 50,000 - 62,000; Full time

Benefits offered by this job

Free meals

Flexible working

28 days holiday (31 after 2 years)

Leave for life’s moments

Paid volunteering days

Career development & learning

Pension schemes

Life assurance

Exclusive discounts

Job summary

Lexington is seeking a Hospitality Manager in Greater London to lead a team of four direct reports and partner with the General Manager to maintain high standards of food safety, service and operations. You will forecast, order, manage menus and stock while ensuring accuracy and timely delivery of events.

You will drive client experience, liaise with suppliers, and develop events from proposal through delivery, keeping timelines and KPIs on track and embracing innovative ways of working.

Qualifications

• At least 2 years of experience in a corporate hospitality setting.

Responsibilities

• Managing a team of 4 direct reports and working closely with the General Manager, other department leads and Head Chef.
• Mentoring of supervisor & staff training.
• Responsible for due diligence and enforcement of food safety and health and safety policies and procedures.
• Daily administration including forecasting, ordering, menu management, stock control and daily work books.
• Working with the Chefs to ensure that all menus are correct including up to date allergen information.
• Running the pass and ensuring that all food orders are as per menu, delivered on time and beautifully presented.
• Ensuring that the highest standards and KPI's are met and that the hospitality department continues to develop and evolve through new ways of working and innovation.
• Responding appropriately to incoming enquiries in person and via email and chasing to a conclusion
• Liaise with external suppliers, prepare quotes and event proposals for events of all types, including internal and external
• Develop events from proposal right up to delivery, including set up, communication with key stakeholders and catering team members whilst maintaining project timelines and priorities.
• Produce event planning documents, including catering, cost, itinerary, room set up
• Actively identify new products, marketing and promotion opportunities

Skills

Team leadership

People management

Food safety

Health & safety

Forecasting

Menu management

Stock control

Client experience

Communication

Event coordination

Job description

Posted Thursday, 27 August 2026 at 00:00 | Expires Thursday, 24 September 2026 at 23:59

Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.

WHAT YOU'LL BE DOING

• Managing a team of 4 direct reports and working closely with the General Manager, other department leads and Head Chef
• Mentoring of supervisor & staff training
• Responsible for due diligence and enforcement of food safety and health and safety policies and procedures
• Daily administration including forecasting, ordering, menu management, stock control and daily work books
• Working with the Chefs to ensure that all menus are correct including up to date allergen information
• Running the pass and ensuring that all food orders are as per menu, delivered on time and beautifully presented
• Ensuring that the highest standards and KPI's are met and that the hospitality department continues to develop and evolve through new ways of working and innovation
• Responding appropriately to incoming enquiries in person and via email and chasing to a conclusion
• Liaise with external suppliers, prepare quotes and event proposals for events of all types, including internal and external
• Develop events from proposal right up to delivery, including set up, communication with key stakeholders and catering team members whilst maintaining project timelines and priorities.
• Produce event planning documents, including catering, cost, itinerary, room set up
• Actively identify new products, marketing and promotion opportunities

Working Pattern: Monday - Friday

There will be overtime for events therefore the Hospitality Manager must be flexible and able to work evenings as required by the business. Overtime is paid at time and a half if working in excess of 40 hours per week.

What can you bring:

At least 2 years of experience in a corporate hospitality setting.

Exceptional Client Experience

Own the client experience on the floor, ensuring service is consistently high, personal and seamless, while anticipating client needs.

Strong Communicator & Stakeholder Management

Communicates clearly and confidently with the team, clients and key stakeholders. Manages expectations, keeps people informed and builds strong working relationships.

Proactive, Productive & Operationally Strong

Takes ownership of the day-to-day operation, stays ahead of what needs to be done and uses time effectively. Spots opportunities, solves problems and continually looks at how we can elevate the client experience. Calm under pressure.

Leads by example, sets clear expectations and develops the team to deliver consistently high standards, creating a positive and proactive service culture.

Brilliant Work Deserves Brilliant Perks!

At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what’s waiting for you:

• Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
• Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
• Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
• Leave for life’s important moments - whether family, personal or unexpected.
• Give back time - paid volunteering days for the causes you care about.
• Room to grow - career development and learning opportunities for all stages of your career.
• Financial security - pension schemes and life assurance.
• Exclusive discounts - save on entertainment, leisure, and even travel!

Why You’ll Love Working Here

We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? Toenrich lives everywhere, every day.

And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!

We Celebrate You!

At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we’re happy to help!