Welsh-Speaking Switchboard Operator (Bank) – 24/7

NHS; Wrexham; Remote; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Family-friendly benefits

Job summary

Betsi Cadwaladr University Health Board (BCUHB) in North Wales is seeking a Bank Staff Band 2 Call Handler/Switchboard Operator to cover Nights and Days at Wrexham Maelor Hospital. The role provides a critical 24/7 switchboard service and requires effective team collaboration.

Applicants should be prepared to work shifts, including nights, and demonstrate ability to follow procedures. Welsh language ability is essential, and applicants may be offered Welsh or English postings depending on need.

Qualifications

• Welsh language ability is essential for this post.
• Experience in switchboard or call handling preferred.
• Ability to follow standing instructions and procedures.

Responsibilities

• Operate and monitor the 24/7 switchboard service.
• Bleep long range pagers and route calls to the correct department.
• Maintain records and assist in emergency procedures when required.

Skills

Bleep paging

Emergency procedures

Call handling

Tools

Paging equipment

Job description

Betsi Cadwaladr University Health Board (BCUHB) in North Wales is seeking a Bank Staff Band 2 Call Handler/Switchboard Operator to cover Nights and Days at Wrexham Maelor Hospital. The role provides a critical 24/7 switchboard service and requires effective team collaboration.

Applicants should be prepared to work shifts, including nights, and demonstrate ability to follow procedures. Welsh language ability is essential, and applicants may be offered Welsh or English postings depending on need.