Welsh-Speaking Switchboard Operator — 24/7

Betsi Cadwaladr University Health Board; Wrexham; On-site; GBP 19,000 - 23,000; Full time

Job summary

Betsi Cadwaladr University Health Board in Wales is recruiting a Bank Staff Band 2 Call Handler/Switchboard Operator for Nights and Days at Wrexham Maelor Hospital. The role requires Welsh language ability and provides 24/7 switchboard coverage.

You will be part of a team delivering a high-quality call handling service, including paging, emergency procedures and supporting hospital communications. Training and a supportive environment are offered.

Qualifications

• Welsh language ability is essential for the post.
• Experience or capability in call handling and switchboard duties.

Responsibilities

• Bleep long range pagers, relay information and connect callers to departments.
• Carry out emergency procedures and maintain records as required.
• Replace batteries for internal paging receivers and guide users on proper usage.

Skills

Welsh language required

Switchboard operations

Job description

Betsi Cadwaladr University Health Board in Wales is recruiting a Bank Staff Band 2 Call Handler/Switchboard Operator for Nights and Days at Wrexham Maelor Hospital. The role requires Welsh language ability and provides 24/7 switchboard coverage.

You will be part of a team delivering a high-quality call handling service, including paging, emergency procedures and supporting hospital communications. Training and a supportive environment are offered.