Wellness Specialist - Associate

JPMorgan Chase & Co.; Easter Howgate; On-site; GBP 34,000 - 48,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Wellness Specialist to drive employee wellbeing across the UK and EMEA. You will collaborate with internal teams and external providers to deliver engaging wellness programmes, monitor outcomes, and continuously improve experiences for a diverse workforce.

You will coordinate campaigns, events, and vaccination clinics, producing insights from participation data to shape future initiatives and enhance overall employee health and engagement.

Qualifications

• Experience coordinating projects, events, or programmes involving multiple stakeholders.
• Strong written and verbal communication skills with the ability to create engaging employee-facing content.
• Proactive and adaptable approach to problem-solving and continuous improvement.
• Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word.

Responsibilities

• Manage relationships with wellness vendors and monitor service delivery against agreed performance measures.
• Coordinate the Wellness Champion programme, including onboarding, engagement activities, communications, and programme development.
• Maintain wellness content across internal communication channels and implement improvements based on feedback and engagement data.
• Support the delivery of wellness operations, including vaccination clinics, health checks, and employee wellbeing initiatives.
• Coordinate wellness campaigns and events, including planning, stakeholder engagement, communications, and post-event evaluation.
• Partner with HR stakeholders across EMEA to support local wellness initiatives and share best practices.
• Support wellbeing-related incidents through coordination, communications, and appropriate vendor escalation.
• Produce programme reporting and insights to evaluate participation, engagement, and emerging wellbeing trends.
• Respond to employee enquiries and direct individuals to appropriate wellness resources and support channels.
• Collaborate with internal teams to promote awareness and participation in wellness initiatives.

Skills

Stakeholder management

Event coordination

Communication skills

Content creation

Organisational skills

Problem-solving

Data reporting

MS Office

Tools

ServiceNow

Job description

Make a meaningful impact on employee wellbeing across a diverse and dynamic workforce. Join a collaborative team focused on delivering engaging wellness initiatives that help employees thrive. In this role, you will work with colleagues and partners across the region to enhance wellness programmes, improve employee experiences, and drive positive outcomes.

As a Wellness Specialist in the Employee Wellness Team, you will support the delivery and continuous improvement of wellness programmes across the UK and EMEA. You will partner with internal stakeholders and external providers to implement engaging wellbeing initiatives, coordinate wellness activities, and enhance the employee experience. This role offers the opportunity to contribute to programmes that support employee health, wellbeing, and workplace engagement.

Job Responsibilities

• Manage relationships with wellness vendors and monitor service delivery against agreed performance measures.
• Coordinate the Wellness Champion programme, including onboarding, engagement activities, communications, and programme development.
• Maintain wellness content across internal communication channels and implement improvements based on feedback and engagement data.
• Support the delivery of wellness operations, including vaccination clinics, health checks, and employee wellbeing initiatives.
• Coordinate wellness campaigns and events, including planning, stakeholder engagement, communications, and post-event evaluation.
• Partner with HR stakeholders across EMEA to support local wellness initiatives and share best practices.
• Support wellbeing-related incidents through coordination, communications, and appropriate vendor escalation.
• Produce programme reporting and insights to evaluate participation, engagement, and emerging wellbeing trends.
• Respond to employee enquiries and direct individuals to appropriate wellness resources and support channels.
• Collaborate with internal teams to promote awareness and participation in wellness initiatives.

Required Qualifications, Capabilities, and Skills

• Demonstrated ability to manage multiple tasks and priorities while maintaining a high level of accuracy and attention to detail.
• Experience coordinating projects, events, or programmes involving multiple stakeholders.
• Strong written and verbal communication skills with the ability to create engaging employee-facing content.
• Ability to build effective working relationships with internal stakeholders and external service providers.
• Strong organisational and planning skills with the ability to manage competing priorities.
• Proactive and adaptable approach to problem-solving and continuous improvement.
• Ability to analyse information and produce clear reports and insights.
• Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word.

Preferred Qualifications, Capabilities, and Skills

• Experience supporting and communicating workplace wellbeing, employee experience, benefits, or related programmes.
• Familiarity with case management platforms such as ServiceNow.
• Experience supporting regional or multi-country programmes.
• Knowledge of employee wellbeing trends and best practices.
• Experience coordinating external suppliers or vendor relationships.
• Ability to interpret engagement data and identify opportunities for programme enhancement.