Wellness Specialist - Associate

Fairygodboss; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

JPMorgan Chase is seeking a Wellness Specialist within the Employee Wellness Team to drive wellbeing initiatives across the UK and EMEA. You will partner with internal stakeholders and external providers to implement engaging wellness activities and enhance the employee experience.

You will coordinate programmes, monitor delivery, and produce insights to evaluate participation and impact, contributing to a healthier, more engaged workforce across regions.

Qualifications

• Experience coordinating projects or programmes with multiple stakeholders.
• Strong written and verbal communication for employee-facing content.
• Ability to build relationships with internal teams and external providers.
• Organised with ability to manage competing priorities.
• Analytical mindset with ability to produce insights from data.

Responsibilities

• Manage relationships with wellness vendors and monitor service delivery.
• Coordinate the Wellness Champion programme including onboarding and events.
• Maintain wellness content across internal channels and improve based on feedback.
• Support wellness operations, including clinics and health initiatives.
• Coordinate campaigns and events with planning, messaging, and evaluation.
• Collaborate with HR across EMEA to share best practices.
• Support incidents with vendor escalation and communications.
• Produce reporting and insights on participation and trends.
• Respond to employee enquiries and direct to wellness resources.
• Promote awareness and participation in wellness initiatives.

Skills

Stakeholder management

Project coordination

Content creation

Vendor management

Wellbeing programmes

Reporting & analytics

MS Office (Excel, PowerPoint, Word)

Tools

ServiceNow

Job description

Make a meaningful impact on employee wellbeing across a diverse and dynamic workforce. Join a collaborative team focused on delivering engaging wellness initiatives that help employees thrive. In this role, you will work with colleagues and partners across the region to enhance wellness programmes, improve employee experiences, and drive positive outcomes.

As a Wellness Specialist in the Employee Wellness Team, you will support the delivery and continuous improvement of wellness programmes across the UK and EMEA. You will partner with internal stakeholders and external providers to implement engaging wellbeing initiatives, coordinate wellness activities, and enhance the employee experience. This role offers the opportunity to contribute to programmes that support employee health, wellbeing, and workplace engagement.

Job Responsibilities

• Manage relationships with wellness vendors and monitor service delivery against agreed performance measures.
• Coordinate the Wellness Champion programme, including onboarding, engagement activities, communications, and programme development.
• Maintain wellness content across internal communication channels and implement improvements based on feedback and engagement data.
• Support the delivery of wellness operations, including vaccination clinics, health checks, and employee wellbeing initiatives.
• Coordinate wellness campaigns and events, including planning, stakeholder engagement, communications, and post-event evaluation.
• Partner with HR stakeholders across EMEA to support local wellness initiatives and share best practices.
• Support wellbeing-related incidents through coordination, communications, and appropriate vendor escalation.
• Produce programme reporting and insights to evaluate participation, engagement, and emerging wellbeing trends.
• Respond to employee enquiries and direct individuals to appropriate wellness resources and support channels.
• Collaborate with internal teams to promote awareness and participation in wellness initiatives.

Required Qualifications, Capabilities, and Skills

• Demonstrated ability to manage multiple tasks and priorities while maintaining a high level of accuracy and attention to detail.
• Experience coordinating projects, events, or programmes involving multiple stakeholders.
• Strong written and verbal communication skills with the ability to create engaging employee-facing content.
• Ability to build effective working relationships with internal stakeholders and external service providers.
• Strong organisational and planning skills with the ability to manage competing priorities.
• Proactive and adaptable approach to problem-solving and continuous improvement.
• Ability to analyse information and produce clear reports and insights.
• Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word.

Preferred Qualifications, Capabilities, and Skills

• Experience supporting and communicating workplace wellbeing, employee experience, benefits, or related programmes.
• Familiarity with case management platforms such as ServiceNow.
• Experience supporting regional or multi-country programmes.
• Knowledge of employee wellbeing trends and best practices.
• Experience coordinating external suppliers or vendor relationships.
• Ability to interpret engagement data and identify opportunities for programme enhancement.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.