Wellness Retail Assistant & Product Advisor

HOLLAND AND BARRETT; Elgin; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

28 days holiday including bank hols

Holiday purchase scheme

Virtual GP access

Free at-home health testing kit after

Employee Assistance Programme

Job summary

Holland & Barrett in Elgin is seeking a Retail Assistant for a permanent role at 10 hours per week, earning £13.17 per hour. You will welcome customers, tailor recommendations to individual wellness goals, keep shelves stocked and support promotions to ensure exceptional store standards.

The position emphasizes friendly communication, genuine customer care and a proactive, team-based approach to delivering a positive shopping experience. Training and wellbeing benefits accompany this role.

Qualifications

• Genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• Ability to stay organised, work as part of a team and adapt in a busy retail environment.

Responsibilities

• Welcoming customers and helping them find the right products for their individual wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

Skills

Customer service

Communication

Teamwork

Willingness to learn

Tech literacy

Job description

Holland & Barrett in Elgin is seeking a Retail Assistant for a permanent role at 10 hours per week, earning £13.17 per hour. You will welcome customers, tailor recommendations to individual wellness goals, keep shelves stocked and support promotions to ensure exceptional store standards.

The position emphasizes friendly communication, genuine customer care and a proactive, team-based approach to delivering a positive shopping experience. Training and wellbeing benefits accompany this role.