Wellness Retail Advisor

China-Britain Business Council; Hitchin; On-site; GBP 9,368,000 - 9,919,000; Part time

Benefits offered by this job

28 days holiday

25% colleague discount

Life assurance 2x salary

Free Wellhub membership

Annual health testing kit

24/7 Virtual GP access

Employee Assistance Programme

Cycle to Work

Product allowance £50

cashback and retailer discounts

Job summary

Holland & Barrett is seeking a Retail Assistant in Hitchin, offering a permanent 10-hour-per-week contract at £13.17/hour. You’ll greet customers, help them choose products to meet wellness goals and support a high-standard store presentation. Training to build product knowledge and trusted guidance is provided, with extensive benefits after six months.

You’ll work with a team to deliver great service, promote wellbeing products, and use digital tools to assist customers both in-store and online.

Qualifications

• Genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• Ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find the right products for their individual wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

Skills

Customer service

Communication

Teamwork

Tech-savvy

Organised

Job description

Holland & Barrett is seeking a Retail Assistant in Hitchin, offering a permanent 10-hour-per-week contract at £13.17/hour. You’ll greet customers, help them choose products to meet wellness goals and support a high-standard store presentation. Training to build product knowledge and trusted guidance is provided, with extensive benefits after six months.

You’ll work with a team to deliver great service, promote wellbeing products, and use digital tools to assist customers both in-store and online.