Wellness Retail Assistant - Part-Time, 10h/wk

Holland Barrett; Greater London; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

28 days holiday

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit

Employee Assistance Programme

Workplace pension

Life assurance (2x salary)

Colleague product allowance

Colleague discount 25%

Cashback discounts

Wellhub membership

Cycle to Work scheme

Job summary

Holland & Barrett in Marble Arch, London is seeking a customer-facing role on a permanent basis. The position is 10 hours per week with a pay rate of £14.26 per hour. You will help customers find products for their wellness goals and deliver outstanding service.

You\'ll keep shelves stocked, support promotions, and work with the team to create a positive shopping experience. Training on product knowledge will be provided to enable confident recommendations.

Qualifications

• A genuine passion for helping customers and delivering great experiences.
• Strong communication and friendly, approachable style.
• Curiosity about health and wellness; eager to learn.
• Ability to stay organized, work in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find products for wellness goals.
• Recommending products with confidence while delivering customer service.
• Keeping shelves stocked and displays well merchandised.
• Support promotions and maintain store presentation and standards.
• Collaborate with team to achieve store goals and create a positive shopping experience.
• Use consultative approach to understand needs and suggest in-store or online options.
• Complete Qualified to Advise training to build product knowledge.

Skills

Customer service

Communication

Wellness knowledge

Organizational skills

Tech proficiency

Tools

Tablets

Digital tools

Job description

Holland & Barrett in Marble Arch, London is seeking a customer-facing role on a permanent basis. The position is 10 hours per week with a pay rate of £14.26 per hour. You will help customers find products for their wellness goals and deliver outstanding service.

You\'ll keep shelves stocked, support promotions, and work with the team to create a positive shopping experience. Training on product knowledge will be provided to enable confident recommendations.