Wellness Retail Associate - Part-Time, 20h

Holland Barrett; Greater London; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

28 days' holiday

Holiday purchase scheme

24/7 Virtual GP access

Annual health test kit

Employee assistance programme

Pension (auto-enrolment)

Life assurance

Colleague discount

cashback / retailer discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett on Oxford Street in London is hiring for a part-time role (20 hours per week). The position involves greeting customers, helping them choose products for their wellness goals, and delivering excellent service.

You will also stock shelves, support promotions, and ensure the store presents well. Ideal candidates show genuine passion for helping others, strong communication, teamwork, and a curiosity about health and wellness.

Qualifications

• Genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• Ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find the right products for their wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.
• Completing our Qualified to Advise training to build product knowledge and provide trusted guidance.

Skills

Customer service

Communication

Teamwork

Tech literacy

Job description

Holland & Barrett on Oxford Street in London is hiring for a part-time role (20 hours per week). The position involves greeting customers, helping them choose products for their wellness goals, and delivering excellent service.

You will also stock shelves, support promotions, and ensure the store presents well. Ideal candidates show genuine passion for helping others, strong communication, teamwork, and a curiosity about health and wellness.