Wellness Retail Assistant — Learn and Help Customers

Holland Barrett; Rushden; On-site; GBP 6,800 - 6,900; Part time

Benefits offered by this job

28 days holiday

Holiday purchase scheme

Virtual GP access

Annual health testing kit

Employee Assistance Programme

Pension scheme

Life assurance

Colleague discount

Cashback discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett in Rushden is looking for a Retail Assistant to welcome customers and help them find the right wellness products. The role emphasizes friendly service, product knowledge and teamwork in a busy store.

You'll complete training, participate in promotions, and benefit from generous holiday allowance, pension, and staff discounts. This part-time position offers the chance to develop retail skills while supporting customers on their wellness journey.

Qualifications

• Passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness with a willingness to learn.
• Ability to stay organised, work in a busy retail environment and meet goals.
• Confidence using technology, tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find the right products for wellness goals.
• Recommending products with confidence while delivering outstanding service.
• Keeping shelves stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and operational standards.
• Collaborating with the team to achieve store goals and provide a positive shopping experience.
• Using a consultative approach to understand customer needs and recommend products in-store or online.
• Completing Qualified to Advise training to build product knowledge and guidance.

Skills

Customer service

Communication

Teamwork

Adaptability

Tech-savvy (tablets/digital tools)

Job description

Holland & Barrett in Rushden is looking for a Retail Assistant to welcome customers and help them find the right wellness products. The role emphasizes friendly service, product knowledge and teamwork in a busy store.

You'll complete training, participate in promotions, and benefit from generous holiday allowance, pension, and staff discounts. This part-time position offers the chance to develop retail skills while supporting customers on their wellness journey.