Wellness Retail Assistant — Flexible 15h/wk

Holland & Barrett; Harrogate; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Holiday entitlement (28 days incl. BH)

Virtual GP access

Wellbeing perks and discounts

Cycle to Work scheme

Job summary

Holland & Barrett in Harrogate is seeking a part-time Retail Assistant to welcome customers and help them choose products for their wellness goals. You will deliver outstanding service and maintain store standards, using a consultative approach to advise on in-store or online options.

Training will be provided to build product knowledge, and you will join a supportive team with opportunities to learn and grow in a busy retail environment.

Qualifications

• A genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• The ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find the right products for their individual wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

Skills

Customer service

Communication

Teamwork

Health interest

Job description

Holland & Barrett in Harrogate is seeking a part-time Retail Assistant to welcome customers and help them choose products for their wellness goals. You will deliver outstanding service and maintain store standards, using a consultative approach to advise on in-store or online options.

Training will be provided to build product knowledge, and you will join a supportive team with opportunities to learn and grow in a busy retail environment.