Wellness Retail Assistant – Customer‑Focused & Growth‑Ready

Holland Barrett; Bracknell; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

28 days’ holiday (incl. bank holidays)

Holiday purchase scheme

23/7 Virtual GP access

Annual wellness test kit (after 6 mos)

Employee Assistance Programme

Pension (auto-enrolment)

Life assurance (2x salary after 6 mos)

Colleague product allowance (£50) (as)

25% colleague discount in store and on

Access to cashback/discounts from many

Wellhub membership with gym discounts

Cycle to Work scheme

Job summary

Holland & Barrett on High Street in Bracknell is seeking a Retail Assistant to join our store team. This part-time role offers 10 hours per week with a pay rate of £13.17 per hour.

You’ll help customers find the right health and wellness products and deliver an inspiring shopping experience both in store and online. Join a supportive team, complete the Qualified to Advise training, and enjoy benefits such as holiday entitlement, staff discounts, pension, and wellbeing programs.

Qualifications

• Genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• Ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find the right products for their individual wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

Skills

Customer service

Communication

Teamwork

Tech-savvy

Tools

POS systems

Tablets

Job description

Holland & Barrett on High Street in Bracknell is seeking a Retail Assistant to join our store team. This part-time role offers 10 hours per week with a pay rate of £13.17 per hour.

You’ll help customers find the right health and wellness products and deliver an inspiring shopping experience both in store and online. Join a supportive team, complete the Qualified to Advise training, and enjoy benefits such as holiday entitlement, staff discounts, pension, and wellbeing programs.