Wellness Retail Assistant - 10 hrs/week

Holland & Barrett; Douglas; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

28 days holiday incl. bank holidays

Holiday purchase scheme

Virtual GP access

At-home health testing kit (after 6m)

Employee Assistance Programme

Job summary

Holland & Barrett in Douglas is seeking a part-time Retail Assistant to greet customers, advise on products and maintain high store standards. The role emphasizes friendly service, product knowledge, and teamwork in a busy retail environment.

You will use tablets and digital tools to assist customers and support promotions, ensuring a welcoming shopping experience for every visitor. Training will build your knowledge and confidence.

Qualifications

• Warm, friendly approach delivering excellent customer service.
• Strong communication skills for all customers.
• Curious about health and wellness with willingness to learn.
• Organised, able to multitask in a busy retail environment.
• Comfortable using tablets and digital tools.

Responsibilities

• Welcome customers and help them find products for wellness goals.
• Recommend products with confidence while delivering great service.
• Keep shelves stocked and displays neat and attractive.
• Support promotions and maintain store presentation.
• Work with team to meet store goals and deliver a positive shopping experience.
• Use consultative approach to understand customer needs, in store or online.
• Complete training to build product knowledge and provide trusted guidance.

Skills

Customer service

Communication

Teamwork

Tech literacy

Curiosity about health

Tools

Tablets

Job description

Holland & Barrett in Douglas is seeking a part-time Retail Assistant to greet customers, advise on products and maintain high store standards. The role emphasizes friendly service, product knowledge, and teamwork in a busy retail environment.

You will use tablets and digital tools to assist customers and support promotions, ensuring a welcoming shopping experience for every visitor. Training will build your knowledge and confidence.