Wellness Retail Assistant — Part-Time (15h/wk)

China-Britain Business Council; Cambridge; On-site; GBP 10,000 - 13,000; Part time

Benefits offered by this job

28 days holiday

24/7 Virtual GP access

Annual health testing kit

Life assurance (2x salary)

25% colleague discount

Cycle to Work

Job summary

Holland & Barrett in Cambridge is seeking a part-time Retail Assistant for 15 hours per week. You will help customers choose products that support their wellness goals and deliver friendly, knowledgeable service, using tablets and digital tools.

The role includes stocking shelves, supporting promotions, maintaining store presentation, and working with the team to hit store targets. Training to Advise, employee benefits, and discounts are included.

Qualifications

• A genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• The ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find the right products for their wellness goals.
• Recommending products with confidence while delivering outstanding customer service.
• Keeping shelves stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Using a consultative approach to understand customers' needs and recommending products, whether available in store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

Skills

Customer service

Communication skills

Teamwork

Tech literacy

Curiosity about health

Tools

Tablets

Digital tools

Job description

Holland & Barrett in Cambridge is seeking a part-time Retail Assistant for 15 hours per week. You will help customers choose products that support their wellness goals and deliver friendly, knowledgeable service, using tablets and digital tools.

The role includes stocking shelves, supporting promotions, maintaining store presentation, and working with the team to hit store targets. Training to Advise, employee benefits, and discounts are included.