Wellness & Health Product Advisor (PT, 23h)

Holland Barrett; Redditch; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

28 days holiday

Holiday purchase scheme

Virtual GP access

Annual Wellbeing kit

Employee Assistance Programme

Pension

Life assurance

Colleague discount 25%

Cycle to Work

Wellhub membership

Job summary

Holland & Barrett in Redditch is seeking a Retail Assistant on a 3 Month Fixed-Term Contract, 23 hours per week, at £13.17 per hour. You will welcome customers, advise on wellness products, and help maintain store presentation and promotions.

The role requires a passion for helping people, strong communication, and the ability to work well in a team in a busy retail environment. Full training and benefits are provided.

Qualifications

• Genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• The ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find the right products for their individual wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

Skills

Customer service

Communication

Teamwork

Organisation

Tech literacy

Tools

Tablets

Job description

Holland & Barrett in Redditch is seeking a Retail Assistant on a 3 Month Fixed-Term Contract, 23 hours per week, at £13.17 per hour. You will welcome customers, advise on wellness products, and help maintain store presentation and promotions.

The role requires a passion for helping people, strong communication, and the ability to work well in a team in a busy retail environment. Full training and benefits are provided.