Wellbeing Services Administrator

Eurobioimaging; Exeter; Hybrid; GBP 28,000 - 34,000; Part time

Job summary

University of Exeter is seeking a Wellbeing Services Administrator on a part-time basis (0.6 FTE) to provide in-person reception and administrative support across wellbeing offices at Streatham and St Luke's campuses. The role is to start immediately on a fixed-term basis to cover a secondment until 31 May 2027.

The post involves handling enquiries, booking appointments, and signposting students to wellbeing services, with potential lead duties in various administrative tasks.

Qualifications

• Experience in in-person reception or administration is preferred.
• Strong organisational and communication skills are essential.

Responsibilities

• Provide in-person reception cover for wellbeing services offices on Streatham and St Luke's campuses.
• Assist in resolving queries, booking appointments and signposting students to wellbeing services.
• Take the lead in an administrative area (e.g., enquiries, waiting lists, minuting meetings, mailbox enquiries).

Job description

About The Role

INTERNAL APPLICANTS ONLY

Wellbeing Services Administrator

This part-time (0.6 FTE) post is available immediately on a fixed term basis to cover a secondment until 31st May 2027.

The starting salary will be from £30,878 pro-rata on Grade D, depending on skill set and experience.

This role is based within the University’s Wellbeing and Welfare team. This team comprises of Psychological Therapies, Mental Health and Accessibility and is made up of approximately 120 colleagues including clinically qualified mental health practitioners, Wellbeing Consultants and a team of Professional Services administration staff, alongside the University-wide Welfare team for general student support in residences and in academic Colleges.

Main purpose of the Role:

To provide in-person reception cover to our wellbeing services offices based on both Streatham and St Luke's campus. The post-holder will assist in resolving queries, booking appointments and sign posting students to wellbeing services. They will also take the lead in an administrative area which could include enquiries, appointment waiting lists, minuting meetings and mailbox enquiries.

Please ensure you read the Job Description and Person Specification for full details of this role.

Further information

Please contact Jessica Darling, [e-mail]

About The Division

Education and Academic Services

In collaboration with the academic Faculties, the Education and Academic Services (EAS) Directorate provides all of the key administration and education support and enhancing activities that underpin the student experience from Welcome Week to Graduation. Service divisions within EAS include Education and Student Support, Learning Experience and Innovation, Faculty and Cornwall Operations, Sport and Wellbeing.

About Us

Transform Your Career and Help Shape a Greener, Healthier, and Fairer Future

We are committed to understanding different cultures and perspectives, supporting diverse leadership, and striving for social justice. We encourage applications from all groups underrepresented in our community, including racially minoritised individuals and those with disabilities. Our inclusive, merit-based recruitment processes seek to embrace a diverse set of experiences to ensure colleagues feel supported equitably. With over 30,000 students and 7,000 staff from 150 countries, we foster a culture where everyone can thrive.

You can read more about our current accreditations and commitment to Equality, Diversity and Inclusion here, including our commitment to the Armed Forces Covenant.

Why our colleagues love working here

• Flexible working opportunities and leading parental leave initiatives
• Generous annual leave (39-41 days including bank holidays)
• Competitive pension contributions
• A genuine dedication to supporting the health and wellbeing of all colleagues - see initiatives here
• Sustainability and the environment being at the heart of what we do

How we can help

If you're considering applying and need support to do so, please get in touch with us at [e-mail]. You can request reasonable adjustments within your application or by contacting us. You can also choose to be considered under our Disability Confident Scheme and find out here how this is managed during our recruitment and onboarding process.

Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route. If you are a migrant worker, you will need to ensure you have a visa which permits the right to work in the UK. Further details can be found on the Home Office website - https://www.gov.uk/browse/visas-immigration/work-visas. If you are an existing Skilled Worker visa holder, we may be able to sponsor and will review the transitional arrangements - https://www.gov.uk/skilled-worker-visa/certificate-of-sponsorship-before-4-april-2024.