Wellbeing Retail Keyholder — Experience Lead

NEOM Wellbeing; Bicester; On-site; GBP 21,000 - 26,000; Part time

Benefits offered by this job

25 days holiday + bank holidays

Birthday day off

Wellbeing time off

Neom product monthly free + staff(dis)

Health care options

Volunteer time off

Job summary

NEOM Wellbeing Hub in Bicester Village is seeking a friendly Keyholder who will set the tone for in-store experiences, lead by example, and engage customers with warmth and confidence during busy periods.

You’ll work 21 hours over 3–4 days, including weekends and evenings until 9:30pm, with a strong emphasis on wellbeing values, inclusion, and excellent service, within a fast-paced, supportive team at NEOM Wellbeing.

Qualifications

• Retail experience, preferably in health/beauty.
• Strong customer service and interpersonal skills.
• Ability to meet sales targets and contribute to store goals.

Responsibilities

• Provide the highest level of customer experience in-store
• Drive forward sales and company objectives
• Support store management with daily tasks
• Contribute to wellbeing initiatives and brand values
• Proactively take initiative and stay ahead
• Maintain brand standards at all times
• Keep store clean, organized, and visually appealing

Skills

Customer service

Sales awareness

Team collaboration

Communication

Attention to detail

Job description

NEOM Wellbeing Hub in Bicester Village is seeking a friendly Keyholder who will set the tone for in-store experiences, lead by example, and engage customers with warmth and confidence during busy periods.

You’ll work 21 hours over 3–4 days, including weekends and evenings until 9:30pm, with a strong emphasis on wellbeing values, inclusion, and excellent service, within a fast-paced, supportive team at NEOM Wellbeing.