Wellbeing Manager

Retirement Villages Group Ltd; Berkhamsted; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a Wellbeing Manager to enhance the quality of life for older residents. In this rewarding full-time position, you'll lead a dedicated team, promote health and wellbeing, and ensure residents receive tailored support. Your role will involve overseeing emergency responses, conducting wellbeing assessments, and fostering a supportive environment. This is an exciting opportunity to make a positive impact in the lives of residents while driving innovation in service delivery. Join a compassionate team committed to improving the wellbeing of older people and enjoy a range of benefits including generous holiday entitlement and a health cash plan.

Benefits

Medicash health cash plan

Pension scheme

Generous holiday entitlement

Birthday leave

Volunteer days

Enhanced maternity/paternity/adoption leave

Life assurance

Qualifications

• Qualified in emergency first aid with experience in supporting older individuals.
• Proven track record in team management and wellbeing service enhancement.

Responsibilities

• Lead the emergency response service and wellbeing assessments for residents.
• Manage team rotas and promote health and wellbeing within the village.

Skills

Leadership

Emergency First Aid

Team Management

Risk Analysis

Communication Skills

Education

First Aid Certification

Experience with Older People

Job description

Are you a dynamic leader with a passion for enhancing the wellbeing of older people? Do you thrive in a role where you can shape services, lead a team, and create a positive impact every day? If so, we want to hear from you!

We are looking for a Wellbeing Manager to take the lead in creating an enriching, supportive, and engaging environment for residents at Castle Retirement Village in Berkhamsted. This is more than just a role - it's an opportunity to drive innovation, lead a dedicated team, and ensure residents receive the best possible wellbeing support tailored to their needs.

The Wellbeing Manager role is a full time position and due to the nature of the work, will require the successful candidate to offer some flexibility with working hours. This is a rewarding role where you will have the chance to shape and enhance our residents' quality of life, ensuring they feel supported, engaged, and empowered.

Key Responsibilities:

• Leading the emergency response service team, respond to emergency calls within the Village and delivering first aid where needed.
• Promoting the health and wellbeing of older people living within the Village and to help maintain independence and safety for residents.
• Carrying out wellbeing assessments for residents and enhancing the current wellbeing service.
• Auditing servicing delivery, reporting on the outcomes and impact of the service.
• Managing the team rota and shift patterns so provision is provided 24/7.
• Support monitoring of the emergency call system, report issues and faults to the village manager.
• Carrying out the wellbeing baseline and annual assessments for residents as per the RVG policy.
• Signposting to healthcare professionals e.g., GP / primary care services.
• Providing information and awareness sessions about key health issues such as osteoporosis / falls prevention, heart disease etc.
• Setting up wellbeing focus groups to meet up monthly where appropriate.
• To ensure all aspects of Health and Safety in your location adhere to RVG's Health and Safety policies and requirements.

Requirements:

• Emergency first aid qualified and confident in administering CPR until further help arrives.
• Significant experience in working with older people.
• Experience or knowledge of primary care and referral to primary care.
• Experience of managing a team and organising staffing rotas.
• Ability to analyse risk and respond appropriately, seeking support as necessary.
• Full understanding of supporting a resident in an emergency and supporting until emergency services arrive.

In return we offer:

• Medicash health cash plan.
• Pension scheme.
• Generous holiday entitlement, birthday leave and volunteer days!
• Enhanced maternity/paternity/adoption leave.
• Life assurance.