Wellbeing Co-Ordinator - Term Time Contract

Hoop Recruitment; Nantgarw; On-site; GBP 26,000 - 32,000; Full time

Job summary

Coleg y Cymoedd in Nantgarw is seeking a Wellbeing Co-ordinator to support learners through the autumn term. The role involves working 37 hours per week with flexible timings, core hours 9am-3pm, from Tuesday 1 September to Thursday 18 December.

You will provide 1-to-1 learner support, help with retention and mediation, offer financial and entitlement guidance, and liaise with external agencies to widen support networks.

Qualifications

• Experience in case management and learner support.
• Familiar with referral pathways and safeguarding procedures.

Responsibilities

• 1-to-1 support with individual learners to identify problems and practical solutions.
• Support retention and mediate between learners, tutors and college staff.
• Provide financial and entitlement guidance and assist with applications where needed.
• Coordinate with external organisations to broaden safety nets and support for students.

Skills

Case management

Learner support

Referral pathways

DBS update service

Job description

Wellbeing Co-ordinator — Coleg y Cymoedd (Nantgarw)

We're recruiting a Wellbeing Co-ordinator to support learners through the autumn term.

The role

• Location: Nantgarw
• Hours: 37/week, flexible timings, core hours 9am-3pm
• Term: Tuesday 1 September - Thursday 18 December (full academic term)

What you'll be doing

• 1-to-1 support: working reactively with individual learners — listening and finding practical solutions to personal problems affecting their studies
• Retention & mediation: supporting retention by mediating between learners, academic tutors and college staff
• Financial & entitlement guidance: connecting learners with entitlements (EMA, FCF, WGLG) and processing professional-only applications (e.g. Buttle Trust, Discretionary Assistance Fund)
• External networking: coordinating with outside organisations and agencies to broaden the safety nets and support available to students

What we're looking for

• Strong case management background (essential)
• Learner support experience
• Confident with referral pathways
• Ideally an enhanced DBS on the update service

Please note: we're receiving a high volume of applications. Only apply if you can commit to the full dates and have relevant experience - specifically case management.