Wellbeing Assistant

Abbeyfield Group; Birchgrove; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Paid leave up to 31 days pro rata

Healthcare expense support

Life Assurance

Company pension

Discounted gym membership

Employee assistance programme

Job summary

Abbeyfield Living Society is seeking a Wellbeing Assistant to support residents at our Horsted Keynes site. Responsibilities include safety checks, responding to alarms, and assisting with cleaning, laundry, and basic repairs. You will work 19 hours per week, 9am–6pm, with every third weekend. Salary range £13.61–£14.03 per hour.

We value care, compassion, community, integrity and excellence, and offer benefits such as paid leave, healthcare discounts, life assurance and a company pension.

Qualifications

• Customer-focused and passionate about improving residents' lives.
• Excellent communication skills (verbal and written).
• Able to read and write to a good standard.
• Self-motivated, assertive, and able to work independently.
• Good organisational and problem-solving abilities; prioritise workload.

Responsibilities

• Ensure resident, staff and asset safety through regular site checks and security.
• First point of contact in emergencies and respond to Warden Alarm calls.
• Assist with domestic portage, cleaning, laundry, waste management and repairs.

Skills

Customer focus

Communication skills

Reading and writing

Self-motivation

Organisational skills

Problem solving

IT skills

Confidentiality

Team player

Tools

Computers

Job description

For almost 70 years, Abbeyfield Living Society has been a leading provider of housing and care for older people across England. Our work is guided by five core values –Care, Compassion, Community, Integrity and Excellence – and we are proud of the difference our teams make every day in the lives of residents, colleagues and local communities.

We are now looking for a Wellbeing Assistant to join our team at Horsted Keynes

Role: Wellbeing Assistant
Location: Birch Grove Road, Horsted Keynes, West Sussex, RH17 7BS
Hours: 19 hours per week. 9am to 6pm includes every 3rd weekend
Pay Rate: £13.61 p/h to £14.03 p/h

The Role of Wellbeing Assistant

With the welfare of our residents at heart, your job will be to ensure that our residents, staff and assets are kept safe, by being vigilant and conducting regular site checks and maintaining security. You will be the first point of contact in the event of an emergency and to respond immediately and appropriately to the Warden Alarm calls.

Your role may also include providing domestic portage, scheduled cleaning and laundry, waste management, and responding to emergency repairs.

About You

You'll be customer focused and passionate about improving the lives of older people. Friendly, sociable and reliable, you'll have excellent communication skills and be able to read and write to a good standard. Self motivated, you'll be assertive and able to work independently. But you'll also know that you are just part of a bigger team and are happy to help out when you see an opportunity.

You should also be able to demonstrate good organisational and problem-solving skills, with the ability to prioritise workload and stay calm under pressure. IT skills are also key to all our front line roles, as you'll be using computers. You should also be able to understand the importance of maintaining confidentiality.

Rewards and Benefits

At Abbeyfield Living Society, we are committed to rewarding our staff for their hard work. Our benefits include:

• Work overtime? With Dayforce Wallet, access your extra pay instantly, with no waiting until payday!
• Up to 31 days paid leave (pro rata) including bank/public holidays
• Claim back healthcare expenses with Medicash
• Life Assurance
• Pay progression within role based on skills and contribution
• Learning and career development opportunities
• Company pension
• Discounted gym membership
• An employee assistance programme
• Shop and save vouchers
• Opportunity to obtain Blue Light Card discounts

Please note this role will require eligibility to work in the UK, two satisfactory employment references and a basic DBS check, the cost of which will be met by Abbeyfield. You may be asked to provide details regarding convictions; failure to disclose convictions may result in an offer of employment being revoked.