Welfare Officer

The Defence Medical Welfare Service; Plymouth; On-site; GBP 17,000 - 22,000; Part time

Job summary

The Defence Medical Welfare Service is seeking a part-time Armed Forces Welfare Officer to support serving personnel, veterans and families. The role involves working on a hospital and community-based medical pathway, with mobility and deployment as needed, aimed at improving access to welfare services for the military community.

Applicants must hold a full UK driving licence and have access to a vehicle. The role is 21 hours per week under a fixed contract with flexible working arrangements.

Qualifications

• Strong interpersonal skills and ability to work as part of a team and independently.
• Compassionate and enthusiastic about supporting the armed forces community.
• Full UK driving licence and access to a vehicle are required.

Responsibilities

• Provide welfare support to serving personnel, veterans and families on a medical pathway in secondary care.
• Assist hard-to-reach veterans and carers; coordinate with Armed Forces Covenant services.
• Travel as required; be mobile and deployable.
• Work flexibly to meet job demands.

Skills

Interpersonal skills

Teamwork

Independent work

Compassionate

Job description

An exciting opportunity has arisen; do you want to make a real difference to the lives of people who have served in the armed forces and their families? We are looking for someone with strong interpersonal skills, able to work as part of a team and independently, who is compassionate and enthusiastic about supporting the armed forces’ community. This role is part time Fixed contract, working 21 hours a week. If you have family and carers welfare experience, this role may be for you.

DMWS is an international charity that has been providing medical welfare support to the armed forces community for over 80 years.

Hospital and Community Based

Working with both serving and veteran personnel on a medical pathway primarily in the secondary healthcare. Your role will be to help individuals and families from the entire military community with a particular focus on hard-to-reach veterans their families and carers. Many veterans are unaware of the help available through the Armed Forces Covenant, and some find it difficult to ask for help.

All DMWS Armed Forces Welfare Officers need to be prepared to be mobile and deployable. Additionally, you should be willing to work flexibly to meet job demands. In return, you will be working within a dynamic organisation, making a real difference and receiving great benefits.

Applicants must hold a full UK Driving Licence and have access to a vehicle which is required for this role.

Applications will be considered as they are submitted. DMWS reserve the right to close the application process early and feedback will only be provided to candidates who attend interviews.

Closing date: Midnight 17th August 2026