DMWS – Welfare Officer

Confederation of Service Charities; Plymouth; On-site; GBP 12,000 - 16,000; Part time

Benefits offered by this job

30 days annual leave pro-rata

Pension Auto enrolment

Death in Service

Flexible Working

Parking/Mileage

Enhanced Sick Pay

Staff Recognition

Personal Development

Eye test & glasses contribution

Job summary

DMWS is an international charity delivering medical welfare support to the armed forces community. The role focuses on helping service personnel, veterans and their families, with a particular emphasis on hard-to-reach individuals, across hospital and community settings.

We require someone with strong interpersonal skills, able to work as part of a team and independently, who is compassionate and enthusiastic about supporting the armed forces’ community.

Qualifications

• Experience in family and carers welfare preferred.
• Ability to work as part of a team and independently.
• Willingness to be mobile and deployable for the role.

Responsibilities

• Support armed forces community on a medical pathway in secondary healthcare.
• Assist veterans, their families and carers with information and access to services.
• Provide flexible working support and mobility as required by role.
• Contribute to a compassionate, professional welfare service for service personnel.

Skills

Interpersonal skills

Team player

Compassionate

Job description

An exciting opportunity has arisen; do you want to make a real difference to the lives of people who have served in the armed forces and their families? We are looking for someone with strong interpersonal skills, able to work as part of a team and independently, who is compassionate and enthusiastic about supporting the armed forces’ community. This role is part time Fixed contract, working 21 hours a week. If you have family and carers welfare experience, this role may be for you.

DMWS is an international charity that has been providing medical welfare support to the armed forces community for over 80 years.

Hospital and Community Based working with both serving and veteran personnel on a medical pathway primarily in the secondary healthcare. Your role will be to help individuals and families from the entire military community with a particular focus on hard-to-reach veterans their families and carers. Many veterans are unaware of the help available through the Armed Forces Covenant, and some find it difficult to ask for help.

All DMWS Armed Forces Welfare Officers need to be prepared to be mobile and deployable. Additionally, you should be willing to work flexibly to meet job demands. In return, you will be working within a dynamic organisation, making a real difference and receiving great benefits.

We recognise that our staff are the most important asset that we have. We offer employees the following benefits in recognition of their work:-

• 30 days a year annual leave plus Public Holidays (pro-rata’d for part-time employees).
• Pension Auto enrolment onto DMWS workplace pension scheme – subject to eligibility. You will make a minimum contribution of 5% which DMWS will match. Contributions will be matched up to 6% by DMWS.
• Death in Service Scheme Three times your annual salary to nominated beneficiaries – subject to eligibility
• Flexible Working All flexible working requests are considered – many of our staff work flexible hours and work wholly, or partly from home.
• Work-based Parking/Mileage For those who pay to park at their work-base, fees are repaid through expenses. Mileage claims are reimbursed in line with HMRC guidelines.
• Enhanced Sick Pay Enhanced sick pay scheme for all employees upon completion of their probationary period.
• Staff Recognition Staff are regularly recognised for their work by the leadership team and their peers, via internal events, social media, and industry awards.
• Personal Development Programme DMWS supports employee continuing professional development and training.
• £25 contribution towards eye tests and a contribution of £50 towards glasses. (As long as they are only needed for DSE use and not otherwise needed on a standard prescription).

Applicants must hold a full UK Driving Licence and have access to a vehicle which is required for this role. Applications will be considered as they are submitted. DMWS reserve the right to close the application process early and feedback will only be provided to candidates who attend interviews.