Functional Specialist - Midlands

Capita Personal Independence Payment (PIP)

Birmingham

On-site

GBP 39,500 - 40,500

Full time

14 days+

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Benefits offered by this job

Hybrid working
Pension
Life assurance
Cycle to Work
Headspace access
Volunteer day
Career progression

Job summary

Capita HAAS in Birmingham offers clinic-based or hybrid roles for experienced clinicians. You will conduct assessments for PIP and WCA, write evidence-based reports, and support DWP decisions while enjoying a structured, flexible work pattern.

The role requires HCPC/NMC registration with a valid PIN, strong communication, and the ability to work to targets. Hybrid working, training, and benefits are provided to support your development.

Qualifications

  • Strong communication and interpersonal skills required.
  • Ability to produce clear, accurate and detailed reports.
  • Comfortable working quickly to meet structured targets.
  • Good IT skills including Microsoft Office and system learning while working remotely.

Responsibilities

  • Conduct initial reviews face-to-face, via video or telephone assessments to evaluate how health conditions affect benefits like WCA and PIP.
  • Analyse and interpret clinical information and supporting evidence.
  • Write detailed evidence-based reports to support DWP decisions.
  • Use IT systems to support clinical decision-making and report writing.
  • Develop clinical knowledge and keep updated on health conditions.

Skills

Strong communication
Interpersonal skills
Reporting accuracy
Meeting structured targets
IT literacy
Driving licence

Education

NMC HCPC registration with PIN
Valid professional PINs (NMC/HCPC)

Tools

Microsoft Office

Job description

Are you looking for a better work/life balance?

We haveseveralroles availableworking fully clinic based or hybrid (2 days at home) role at ourwell-connectedBirminghamclinic.

Location:50 Summer Hill Road, Birmingham B1 3RB

Ifyou’rea registered nurse, paramedic, occupationaltherapistor physiotherapistready to step away from shift work and hands-on care, this could be your perfect next move!

We offer a values-driven environment – our Capita Values ofCustomersFirst,FearlessInnovation,Achieve TogetherandEveryoneisValuedunderpin how we treat each other and our clients.

Job Description

As a FunctionalSpecialistyou’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.

What we offer

Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised.

Full orpart timehours (minimum 3 days per week).

Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may berequired).

£39,500 starting salary, rising to £40,500 after DWP approval.

10% of Salary Bonus scheme (based on quality and performance).

Hybrid working – home and clinic based (up to 3 days per week).

HCPC/NMC fees paid and full revalidation support.

15 weeks’ full maternity, adoption and shared parental pay.

Company pension, lifeassuranceand Cycle2Work scheme.

Discounts across retail, travel,technologyand wellbeing.

Free access to Headspace (for you and up to 5 others).

A paid volunteering day each year.

Ongoing training,developmentand clear career pathways.

25 days’ holiday (rising to 27 with service) with theoptionto buy more up to 5 days.

Whatyou’lldo in this role:

Conductinitial reviews, face-to-face, video or telephone assessments to evaluate how a claimant’s health condition or disability affectsthemforvarious typesof benefit including WCA and PIP.

Analyseandinterpretclinical information and supporting evidence.

Writedetailedevidence-basedreportstosupport the DWP in makinginformedandobjectivedecisions-no treatment or diagnosisrequired.

Use IT systems to support clinical decision-making and report writing.

Developyour clinical knowledge andconstantlylearnabout health conditions which are less familiar to you.

WhatarePIP and WCA?

Personal Independence Payment (PIP)is a benefit for people with a long-term health condition or impairment. It is paid tomake a contributionto the extra costs that disabled people may face, to help them lead full,activeand independent lives.

Work Capability Assessment (WCA)is a functional assessment that looks at a range of different activities relating to physical, mental,intellectualand cognitive functions, to help DWPdeterminea customer's capability for work or work-related activity.

Qualifications

About you

NMC registered Nurse (RGN, RMN or RNLD)orHCPC registered paramedic, occupational therapist or physiotherapist with a valid PIN and no current restrictions

Minimum of one year’s post-registration experience.

Strong communicationand interpersonal skills.

Ability to produce clear,accurateand detailed reports.

Comfortable working quickly to meet structured targets.

Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely.

excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper.

A driving licence or access to transport for assessment centre working.

Please note:all candidates must hold the right to work in the UK as we are unable to offervisa sponsorshipfor this role.

Additional Information

About Capita HAAS

We were awarded two contracts to deliver the Health Assessment Advisory Service (HAAS) assessments in the Midlands and Wales for the Department for Work and Pensions (DWP), and in Northern Ireland for the Department for Communities (DfC).

Wedeliver assessments for a variety of different benefits, including delivering PIP assessments in the Midlands and Wales since 2013, and in Northern Ireland since 2016.

Security and compliance

Successful candidates willbe requiredto successfully complete government baseline personnel security standard vetting. This is therecognised standard for the pre-employment screening of individuals with access to government asset.

This role is defined as regulated activity relating to children or vulnerable adults within the meaning of the Safeguarding Vulnerable Groups Act 2006 it is exempt from the Rehabilitation of Offenders Act 1974. At vetting, you will undergo an enhanced criminality check which will show both spent and unspent convictions.

What happens next?

We’re an equal opportunity employer and welcome applications from all backgrounds.

As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet theminimumcriteria for this role.

Please note part-time staff willbe requiredto work either a Monday or a Friday each week and there will beaninitialfull time (paid) training period of 8 weeks so candidates must be able to commit to that.

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