Welfare and Attendance Officer

Cleves; Weybridge; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

24/7 GP access

Gym membership discounts

Free staff meals

Staff wellbeing resources

EV charger access

Job summary

Cleves is a friendly, community-focused school in Weybridge seeking a Welfare & Attendance Officer to lead daily first-aid operations and manage pupil attendance. The role supports wellbeing, safeguarding, and safeguarding practices, working closely with staff, families, and external agencies.

The position requires calm, decisive action in emergencies, strong communication, and solid administrative skills. A full-time pattern is offered with term-time plus INSET days.

Qualifications

• Proven ability to act calmly, quickly, and effectively in emergency medical situations.
• Excellent communication skills to engage with parents, staff, and external teams.
• Strong administrative capability with high attention to detail (SIMS/CPOMS desirable).
• Robust understanding of safeguarding practices (KCSIE) and First Aid regulations.

Responsibilities

• Lead daily first-aid operations and manage the Welfare Room.
• Administer medications and IHCPs for complex conditions.
• Oversee attendance tracking, absence reporting and early intervention.
• Coordinate with safeguarding teams and families as needed.

Skills

First Aid

Calm under pressure

Communication

Safeguarding knowledge

Administrative skills

Tools

SIMS

CPOMS

Job description

Cleves is a friendly, community focused and inclusive school in Weybridge, which prides itself on offering a culture of high expectations and a guarantee to provide pupils with opportunities that help them to reach their full potential.

Recently judged ‘outstanding’ by OFSTED, Cleves was described as having, “excellent staff pupil relationships that make lessons a positive, calm and purposeful learning environment”. It highlighted well planned learning for all pupils, including for those with send or disabilities. Cleves School is a six-form entry junior school with recent accreditation for the Inclusion Quality Mark and the Wellbeing Award.

We have a rewarding and exciting opportunity for a Welfare & Attendance Officer to join our supportive and positive team. The role is to lead our daily first-aid operations and manage pupil attendance procedures.

Key Responsibilities:

• First Aid & Medical Welfare: Act as the primary First Aider (HSE standards), manage the Welfare Room, administer medications, and manage Individual Health Care Plans (IHCPs) for complex conditions (e.g. Diabetes, Asthma, Anaphylaxis).
• Pastoral & Emotional Support: Provide de-escalation, calming support, and care for pupils in emotional distress, liaising with school counsellors and the DSL on safeguarding matters.
• Attendance Management: Oversee daily attendance tracking, handle absence reporting, run early intervention initiatives, and collaborate with Surrey attendance officers and families to reduce barriers to learning.

What We Are Looking For:

• Proven ability to act calmly, quickly, and effectively in emergency medical situations.
• Excellent communication skills to engage sensitively with parents, staff, and external multi-agency teams.
• Strong administrative capability with high attention to detail (experience with SIMS, CPOMS is highly desirable).
• A robust understanding of safeguarding practices (KCSIE) and HSE First Aid regulations.

What we can offer you:

• A friendly, welcoming staff, with low staff turnover, that works collaboratively to provide the best possible experiences for children whilst working collaboratively as a team.
• Pupils who are enthusiastic and eager to learn with excellent behaviour.
• An outstanding, well-resourced school with excellent facilities.
• High quality training and professional development pathways, as well as external support and established links and partnerships with specialist agencies.
• Benefit system, which includes access to 24/7 GP, 20% discount on gym membership as well as other discounts and a range of professional advice.
• Free after school and breakfast club for staff with children at Cleves.
• Staff wellbeing considered a priority, which includes free tea, coffee, biscuits and fruit.
• Access to EV charger in the car park.

Working Pattern: Full time (36 hours a week), permanent role. Term time plus 5 INSET days (39 weeks).