Welcome/Ward Clerk Peripatetic

NHS Jobs; Exeter; On-site; GBP 24,000 - 28,000; Part time

Benefits offered by this job

27 days annual leave (plus bank hols)

NHS Pension scheme

Cycle to work scheme

Blue Light Card and Health Service Dis

Staff discounts on shopping, fitness &

Job summary

The Royal Devon University Healthcare NHS Foundation Trust invites applications for an experienced secretary or administrator to join the Paediatric Department as a Peripatetic Welcome Clerk. Based at the Royal Devon Wonford site, you will support patients and the clinical paediatric team with a range of administrative duties in a busy multidisciplinary environment.

You will be articulate with excellent communication and interpersonal skills, able to prioritise competing workstreams and manage

Qualifications

• Experience as secretary or administrator in a healthcare setting.
• Strong organisational skills and IT skills with the ability to manage multiple streams of work.

Responsibilities

• Provide comprehensive administrative support for patients and the paediatric clinical team.
• Prioritise competing workstreams and manage own caseload with minimal supervision.
• Maintain empathetic telephone manner when dealing with patients, relatives and healthcare professionals.

Skills

Communication skills

IT skills

Teamwork

Prioritisation

Multidisciplinary collaboration

Tools

MS Office

Job description

More detail about the role An exciting opportunity has become available for an experienced secretary or administrator to join the team as a Peripatetic Welcome Clerk. Based within the Paediatric Department at the main Royal Devon and Exeter Wonford site, the post holder will join an established team to provide comprehensive administration support for our patients and clinical team of paediatricians. The post holder will have a range of administrative knowledge and transferrable skills. Working in a busy and sometimes demanding job, within a supportive team, they must be a good team player and enjoy working within a Multidisciplinary team. We are looking for someone who is articulate, has excellent communication and interpersonal skills with the ability to prioritise competing workstreams. Strong organisational skills and IT skills as well as the ability to manage your own caseload without direct supervision is a must. As the post deals with patients, relatives, and Healthcare professionals, applicants must have excellent communication skills and will be expected to have an empathetic and efficient telephone manner. Working Pattern: 4 days per week 7.30-3.30, a varying day off per week Interview Date: To Be Confirmed Please note, this is a fixed term contract until 01/09/2027. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close this vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme