Welcome Host

JR United Kingdom; Bradford; On-site; GBP 20,000 - 30,000; Full time

Job summary

A luxury watch boutique in Bradford is seeking an experienced Showroom Host to ensure exceptional customer service. The ideal candidate will create a welcoming atmosphere for high-net-worth customers, manage administrative tasks, and maintain the boutique's appearance. If you have experience in luxury retail and a passion for customer service, we want to hear from you.

Qualifications

• Experience in a similar luxury retail environment or beauty counter.
• Ability to manage boutique area and administrative tasks efficiently.

Responsibilities

• Warmly greet customers and provide refreshments.
• Ensure the boutique is clean, tidy, and well-stocked.
• Handle administrative duties including database management.

Skills

Exceptional customer service

Excellent verbal communication

Written communication

Friendly interaction with customers

Job description

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A luxury watch boutique are seeking an extremely well-presented Showroom Host with exceptional customer service skills to create a welcoming and professional environment for high-net-worth customers.

Responsibilities

• Warmly greet customers and visitors upon entering the boutique
• Offer and provide customers with hot and cold refreshments
• Provide exceptional customer service and build relationships with customers
• Answer customer questions and direct them to the appropriate Sales Consultant
• Ensure the boutique is clean, tidy, and well-stocked with refreshments
• Take part in events and provide support for in-store promotions
• Administrative duties, including managing the database and responding to emails

Requirements

• Experience in a similar luxury retail environment or beauty counter
• Interact with customers in a friendly and professional manner
• Excellent verbal and written communication skills
• Manage the boutique area and administrative tasks efficiently
• Work collaboratively with management and all team members

If you are a retail customer service professional with exceptional standards and a passion for first class customer service we would love to hear from you.