Host

Simmons Bar; Greater Manchester; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join Simmons Bar as a Host, where you will ensure guests enjoy a memorable experience from their arrival. This role includes greeting patrons, managing inquiries, and maintaining the venue's presentation, all while being part of a supportive team that values hospitality and guest satisfaction.

Benefits

Competitive pay with tips

Industry-leading staff discount

Progression opportunities

Employee Assistance Programme

Regular incentives and trips abroad

Annual company parties

Discounts on The Top Shelf perks platform

Qualifications

• Experience in hospitality or customer service.
• Strong communication skills.
• Ability to manage guest inquiries professionally.

Responsibilities

• Provide a warm and professional welcome to guests.
• Assist with guest inquiries and manage no-shows.
• Ensure tables are clean and ready for arrivals.

Skills

Hospitality skills

Customer service

Job description

What we offer:

• £12.25 per hour + tips
• Industry-leading staff discount!
• Great progression opportunities
• Employee Assistance Programme
• Regular incentives including trips abroad
• Annual company parties
• The Top Shelf discounts and perks platform

Our values:

We care about people. We own our actions. We are open in our thoughts.We are skilled at hospitality. We are the party starters.

About you:

As a Simmons Host, you will play a key role in assisting the management team in ensuring that all guests start off with the best experience from the moment they approach our venue.

Main responsibilities:

• Providing all guests with a warm and professional welcome during the checking-in process.
• Assisting with all guest enquiries.
• Ensuring tables are properly clean and set up prior to their booking arrivals.
• Managing and reporting any no shows to the management team and ensure we maximise sales where possible.
• Complete all reasonable requests from line managers.

Sounds good? Apply now!