Weekend Store Team Leader — Drive Sales & Service

Matalan; Newport; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

20% colleague discount

25 days annual leave + bank holidays

Pension scheme

Employee Assistance Programme

Job summary

Matalan is seeking a Team Manager to lead a high-performing store team and deliver exceptional customer service. You will drive sales, model Matalan values, and manage store operations during the Store Manager’s absence, ensuring a great shopping experience for customers.

You will coach and motivate team members, implement seasonal layouts, and open/close the store. The role offers opportunities for development within our retail management structure and a dynamic, fast-paced environment.

Qualifications

• Experience in a similar team leadership role in fashion or homeware retail.
• Confident communicator who can engage and motivate others.
• Ability to lead and implement visual merchandising guidelines.
• Strong sales focus with ability to identify opportunities and drive ideas.
• Knowledge of retail operations and cost awareness.
• Able to work under pressure and adapt to change.

Responsibilities

• Drive sales targets and explore sales opportunities.
• Be a Role Model of outstanding Customer Service and Matalan values.
• Lead the implementation of seasonal layouts and visual guidelines.
• Open and close the store.
• Upskill team members and provide regular feedback to drive performance.

Skills

Leadership

Customer service

Communication

VM knowledge

Job description

Matalan is seeking a Team Manager to lead a high-performing store team and deliver exceptional customer service. You will drive sales, model Matalan values, and manage store operations during the Store Manager’s absence, ensuring a great shopping experience for customers.

You will coach and motivate team members, implement seasonal layouts, and open/close the store. The role offers opportunities for development within our retail management structure and a dynamic, fast-paced environment.