Weekend Showroom Host

Steven Eagell Limited; Royal Tunbridge Wells; On-site; GBP 14,000 - 20,000; Part time

Benefits offered by this job

25 days annual leave

Birthday Off

Company pension

Death in Service

Staff discounts

Job summary

Steven Eagell Limited is seeking a Weekend Showroom Host to welcome customers, answer inquiries and uphold the high standards of service in our busy showroom.

The role is part-time, permanent, weekends only, with expectations of smart appearance, professional communication and a proactive approach to delivering an outstanding customer experience.

Experience in customer service is beneficial; GCSE English & Maths preferred; a full, clean UK driving licence is required.

Qualifications

• Friendly, approachable and confident communicating with customers.
• Enjoy meeting new people and working as part of a team.
• Organised, professional and comfortable using IT systems.
• Proactive, helpful and motivated to deliver great customer service.
• Interested in building a long-term career in the automotive industry.

Responsibilities

• Greet customers in the showroom and provide a seamless service in a fast-paced environment.
• Assist customers with inquiries and set the benchmark for the customer experience they expect.
• Present a professional image in business attire and maintain a welcoming showroom environment.

Skills

Friendly communication

Team player

Organised

IT proficiency

Long-term career

Education

GCSE English & Maths

Job description

Salary: £12.21 per hour Contract: Permanent - Part Time (Saturday and Sunday)

About Steven Eagell

As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.

Your Responsibilities as a Weekend Showroom Host:

As a Showroom Host, you are a central member of the team and a first point of contact for our customers. Your role is to provide a seamless service in a fast-paced environment. Professional and friendly, you will be responsible for welcoming customers to the showroom, helping them with their inquiries and setting the benchmark for the customer experience they expect. Immaculately presented in business attire, with a passion for delivering great customer service, you will present the best image for the Steven Eagell Group. You will have a proven track record in the delivery of great customer service and experience in a fast-paced environment.

What we are looking for in a Weekend Showroom Host:

• Friendly, approachable and confident communicating with customers
• Enjoy meeting new people and working as part of a team
• Organised, professional and comfortable using IT systems
• Proactive, helpful and motivated to deliver great customer service
• Interested in building a long-term career in the automotive industry

Experience & Requirements

• Good general education (GCSE English & Maths preferred)
• Some customer service or similar experience is beneficial
• Full, clean UK driving licence

What we offer you:

• 25 days annual leave + Bank Holidays and your Birthday Off
• Long Service Awards / Colleague Recognition
• Enhanced Maternity / Paternity at qualifying service length
• Car Benefit Scheme after successful completion of a probation period
• Sales Incentives
• Comprehensive training provided
• Company pension scheme
• Death in Service
• Access to high street discounts through Perk Box
• In-house, manufacturer & professional qualifications
• Staff referral scheme
• Access to medical cover through Simply Health

We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand.

The Steven Eagell Group is an award-winning employer and Europe’s largest Toyota and Lexus retailer, with 43 locations across the Southeast, East of England and West Midlands.

Our foremost objective is to offer complete satisfaction to every one of our valued customers.