Weekend Retail Customer Assistant (Sat/Sun)

Royal Voluntary Service; Luton; On-site; GBP 14,000 - 21,000; Part time

Job summary

Royal Voluntary Service invites applications for a Retail Customer Assistant at Wigmore Valley Park, Luton. The role is part-time (12 hours weekly), with a fixed-term contract through 31 March 2027, offering £12.71 per hour (£23,136 per annum FTE).

The position focuses on delivering friendly, efficient service, supporting the daily retail operations, and maintaining high standards. Training provided; weekend shifts; job-share considered.

Qualifications

• Experience in customer-facing roles or volunteering environments.
• Ability to provide friendly, inclusive service and adapt to customer needs.
• Clear communication with customers, volunteers and colleagues.
• Ability to follow procedures and work accurately with payments and stock.
• Basic digital skills and willingness to learn till systems.

Responsibilities

• Maintain high standards and friendly service to ensure a positive customer experience.
• Support effective day-to-day running of the retail outlet.
• Manage payments, stock and store hygiene in line with procedures.
• Collaborate with volunteers and colleagues to deliver smooth operations.

Skills

Customer service

Communication

Digital skills

Reliability

Willingness to learn

Teamwork

Lone working

Tools

EPOS system

Job description

Royal Voluntary Service invites applications for a Retail Customer Assistant at Wigmore Valley Park, Luton. The role is part-time (12 hours weekly), with a fixed-term contract through 31 March 2027, offering £12.71 per hour (£23,136 per annum FTE).

The position focuses on delivering friendly, efficient service, supporting the daily retail operations, and maintaining high standards. Training provided; weekend shifts; job-share considered.