Weekend Product Genius: Customer Experience Pro

Arnold Clark Group; Glasgow; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Pro rata holiday

Generous retail discounts

Private healthcare

Simplyhealth – GP 24/7 and treatment c

Pension scheme

Maternity and paternity packages

Training and progression

Job summary

Arnold Clark Group in Glasgow is seeking a weekend Customer Service Executive to deliver outstanding experiences in our Volvo branch. You’ll work as a Product Genius, focusing on helping customers explore vehicles, answer questions, and guide them through the journey from enquiry to delivery.

You’ll be supported by a friendly team and receive extensive training, with clear progression into car sales. The role suits a proactive communicator with a full UK driving licence, who thrives on

Qualifications

• Must be a confident communicator with a positive attitude and a willingness to learn.
• Full UK driving licence is essential.
• Ability to work well in a team and show initiative.

Responsibilities

• Prepare showroom and vehicles for the day.Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experience.
• Organise and accompany customers on test drives.
• Learn about our vehicles to help customers find the right fit.
• Enhance the customer journey from enquiry to delivery.

Skills

Confident communicator

Positive attitude

Full UK driving licence

Team player / independent

Progression towards car sales

Job description

Arnold Clark Group in Glasgow is seeking a weekend Customer Service Executive to deliver outstanding experiences in our Volvo branch. You’ll work as a Product Genius, focusing on helping customers explore vehicles, answer questions, and guide them through the journey from enquiry to delivery.

You’ll be supported by a friendly team and receive extensive training, with clear progression into car sales. The role suits a proactive communicator with a full UK driving licence, who thrives on