Product Genius: Elevate Customer Experience & Car Sales

Arnold Clark; Cumbernauld; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

33 days holiday

Retail discounts

Private healthcare

GP access 24/7 (Simplyhealth)

Pension scheme

Maternity and paternity packages

Training and progression

Job summary

Arnold Clark in Cumbernauld is recruiting a Customer Service Executive, known in-branch as a Product Genius. You will focus on delivering an outstanding customer experience across enquiry, sale, delivery and aftercare, with strong support from the branch management.

This role suits a customer service star who enjoys learning, contributing ideas and progressing into car sales through training and teamwork.

Qualifications

• Strong customer service focus with a can-do attitude.
• Willingness to learn and develop product knowledge.
• Full UK driving licence is required.
• Team player who can work well with others.

Responsibilities

• Prepare the showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experience.
• Organise and accompany customers on test drives.
• Learn about our products to help customers find the perfect fit.

Skills

Confident communicator

Positive attitude

Team player

UK driving licence

Willingness to learn

Job description

Arnold Clark in Cumbernauld is recruiting a Customer Service Executive, known in-branch as a Product Genius. You will focus on delivering an outstanding customer experience across enquiry, sale, delivery and aftercare, with strong support from the branch management.

This role suits a customer service star who enjoys learning, contributing ideas and progressing into car sales through training and teamwork.