Weekend Hostel Support Worker

Julian House; Bath; On-site; GBP 4,000 - 26,000; Full time

Job summary

This dynamic charity is seeking a passionate Weekend Hostel Support Worker to provide essential support to vulnerable individuals. In this rewarding role, you will work closely with clients to offer advice and facilitate access to services, ensuring a high-quality person-centred experience. Join a supportive team committed to making a real difference in the community, with opportunities for career development and a competitive benefits package. If you thrive in a fast-paced environment and are dedicated to helping others, this role could be the perfect fit for you!

Benefits

Free monthly training sessions

6 free counselling sessions

27 days annual leave

30% staff discount at charity shops

20% staff discount at bike workshops

Blue Light Card discounts

Competitive pension scheme

Instant access to healthcare professionals

Regular supervisions with line managers

6 weekly Reflective Practice sessions

Qualifications

• Empathy and understanding of client needs is essential.
• Strong communication skills to build relationships with clients.

Responsibilities

• Provide clients with advice and enable access to services.
• Maintain accurate client records and ensure health and safety.

Skills

Empathy

Good communication skills

Job description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role:

Weekend Hostel Support Worker

Salary: £4,037.60 per year (full-time equivalent £25,235)

Hours: 6 hours per week, Saturday & Sunday, week one 08:00 - 11:00, week two 07:30 - 10:30

Contract type: Permanent

Location: Bath

Additional Information

This role requires working Saturday & Sunday on a rota, for example week one you will work 08:00 - 11:00, and then week two your hours will be 07:30 - 10:30, the following week will be the week one hours and so forth.

The Role

Join our fun and dynamic team who are committed to delivering person-centred support to the most vulnerable members of our community. At our Manvers Street Hostel, we offer a bustling environment dedicated to supporting individuals who are rough sleeping across Bath and North East Somerset. Our service operates round-the-clock, 365 days a year.

We are currently seeking a dedicated Hostel Support Worker to join us for weekend shifts, working 3 hours each day on Saturdays and Sundays. If you're passionate about making a difference and thrive in a dynamic, supportive environment, then we want to hear from you!

Responsibilities Include

1. Give clients advice, and information and provide an enabling service so they can access the appropriate services
2. Ensure all clients are provided with a high-quality person-centred service
3. Maintain client records that they are accurate and fully updated using our client record system
4. Responsible for day-to-day health and safety, and the safe running of accommodation
5. Be a positive member of the Hostel team and work in close partnership with colleagues and relevant external agencies

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

Qualifications / Requirements

1. Empathy and understanding of the needs of Julian House clients
2. Good communication skills to build up relationships with clients and external agencies

There are many great reasons to join our team!

1. Great opportunities for career development and free monthly training sessions from experienced facilitators
2. Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
3. 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
4. 30% staff discount at Julian House charity shops
5. 20% staff discount at Julian House bike workshops
6. For all the fantastic and valuable work you’ll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
7. A generous and competitive pension scheme
8. Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
9. A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
10. 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Weekend Hostel Support Worker role, please get in touch with the team at [e-mail]. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!