Weekend Front Desk Receptionist – Patient Care

Bupa UK; Bognor Regis; On-site; GBP 7,100 - 13,000; Part time

Benefits offered by this job

Competitive pay

Healthcare & wellbeing support

Discounts and lifestyle benefits

Wagestream access

Job summary

Bupa Dental Care in Bognor Regis is seeking a friendly receptionist to greet patients and keep the front desk running smoothly on Saturdays. You’ll be the first impression, handle bookings, and support the team to ensure a calm, welcoming patient journey from arrival to treatment.

The role focuses on excellent customer service, clear communication, and confident use of IT systems to manage diaries and records, with opportunities to grow and develop within our dental practice network.

Qualifications

• Experience in a customer-focused role and delivering excellent service.
• Strong communication skills both in person and on the phone.
• Confident in using IT systems to manage bookings and records.

Responsibilities

• Customer care at the heart – warmly greeting patients in person and over the phone, answering queries, and ensuring a relaxed, welcoming environment.
• Diary & appointment management – handling bookings, cancellations, and rescheduling to keep the practice running efficiently.
• Supporting patients with confidence – explaining processes and treatment options, supporting payment transactions, and helping patients understand their options.
• Administration you can rely on – keeping patient records accurate and up to date, managing confidential information.

Skills

Customer service

Communication

IT literacy

Upselling

Job description

Bupa Dental Care in Bognor Regis is seeking a friendly receptionist to greet patients and keep the front desk running smoothly on Saturdays. You’ll be the first impression, handle bookings, and support the team to ensure a calm, welcoming patient journey from arrival to treatment.

The role focuses on excellent customer service, clear communication, and confident use of IT systems to manage diaries and records, with opportunities to grow and develop within our dental practice network.