Weekend Front Desk Receptionist — Care Home

Anchor; Harrogate; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Gym discounts

Mental health support

Flexible working options

Online GP appointments

Pension plan

Job summary

The Manor House in Harrogate, operated by Anchor, seeks a front of house host for weekend shifts (9am-3pm on Saturdays and Sundays). You will welcome visitors, serve as the first point of contact, and escalate concerns as needed within a care environment.

Experience in office settings and a basic understanding of security and data protection are desirable. You will work with a friendly, presentable manner and as part of a team to ensure smooth daily operations.

Qualifications

• Customer service NVQ2 is desirable but not essential.
• Previous office experience preferred.
• Understanding of building security and location policies and procedures.
• Understanding of confidentiality and data protection within a care setting.
• Health & safety in the workplace.

Responsibilities

• Providing a professional and secure front of house service, welcoming visitors and acting as a first point of contact.
• Escalate concerns or issues as appropriate.
• Comply with CQC essential standards and Anchor procedures.

Skills

Basic computer

Presentable & friendly

Team player

Office experience

Education

Customer service NVQ2

Job description

The Manor House in Harrogate, operated by Anchor, seeks a front of house host for weekend shifts (9am-3pm on Saturdays and Sundays). You will welcome visitors, serve as the first point of contact, and escalate concerns as needed within a care environment.

Experience in office settings and a basic understanding of security and data protection are desirable. You will work with a friendly, presentable manner and as part of a team to ensure smooth daily operations.