Weekend Front Desk & Care Home Admin

EQ Care Group; Redhill; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Half-day birthday

Blue Light Card

28 days annual leave

Salary advance

Pension

Learning & Development

Team rewards

Free meals on shift

Tax review service

Refer a friend £500

Job summary

Willow Lodge in Redhill, part of EQ Care Group, is seeking a Receptionist to deliver a warm welcome to visitors, residents and staff. You will be the first contact, support the home administrator, take calls, scan documents and help with recruitment and events at Willow Lodge.

Strong communication, IT skills and the ability to work both in a team and independently are essential. The role emphasises a friendly, patient-centred approach in a newly opening 78-bed home.

Qualifications

• Strong verbal and written communication skills.
• Experience within a similar environment desirable.
• NVQ Level 2 in Administration (or willing to complete).
• Proficient IT skills and ability to learn internal systems.
• Able to work collaboratively and independently.

Responsibilities

• Welcome visitors, families and stakeholders with a smile at the reception.
• Support the home administrator, answer calls, scan documents.
• Update relatives' emails and maintain records in the database.
• Update menus on display boards and assist with events.
• Perform additional duties to support the home as assigned.

Skills

Verbal communication

Written communication

Admin experience

NVQ Level 2

IT proficiency

Team collaboration

Independent work

Education

NVQ Level 2 in Administration

Tools

Microsoft Office

Job description

Willow Lodge in Redhill, part of EQ Care Group, is seeking a Receptionist to deliver a warm welcome to visitors, residents and staff. You will be the first contact, support the home administrator, take calls, scan documents and help with recruitment and events at Willow Lodge.

Strong communication, IT skills and the ability to work both in a team and independently are essential. The role emphasises a friendly, patient-centred approach in a newly opening 78-bed home.